Schulte Hospitality Group
Business Transient Sales Manager
Schulte Hospitality Group, Grand Rapids, Ohio, United States, 43522
The Viv Hotel in Anaheim is seeking an energetic, experienced, and hands on Sales Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team!
What’s in it for you? When you join Schulte Companies you’ll be part of a team committed to an inclusive, employee‑focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Daily Pay
Telemedicine and Virtual Mental Health care access for all Associates starting day one
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more
Our Company Schulte Companies is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Duties and Responsibilities
Sales Strategy & Market Planning
Develop and implement targeted sales strategies to achieve or exceed corporate transient revenue goals
Identify new business opportunities through market research, prospecting, arrivals report and industry networking
Monitor competitive hotels, market trends, and travel demand patterns to effectively position the hotel
Partner with the Director of Sales & Marketing and Revenue team to align goals with overall business objectives
Establish themselves as a subject matter expert; serves the property by understanding of the Market, business issues, and concerns to offer better business solutions to the operation
Client Acquisition & Relationship Management
Proactively solicit and secure new corporate accounts through direct sales calls, site visits, RFP participation, client events, and industry networking
Participate in trade shows, community & professional organizations maintain high visibility and achieve sales and revenue goals
Build and maintain strong relationships with corporate travel managers, travel management companies (TMCs), and consortia partners
Conduct regular client meetings and business reviews to understand account needs, ensure satisfaction, and foster long‑term loyalty
Deliver exceptional service to all clients by providing prompt communication, customized solutions, and seamless coordination with hotel operations
Works collaboratively with the Marriott Global Sales Office teams to promote initiatives
Sales Presentations & Negotiations
Prepare and deliver compelling presentations that highlight the hotel’s value for corporate travelers
Develop customized proposals, negotiate preferred rates, and secure corporate contracts to maximize revenue
Manage the full contract process, ensuring all agreements reflect accurate terms and align with client and hotel expectations
Pipeline Management & Reporting
Maintain an active sales pipeline and track all client interactions, activities, and production in the CRM system
Preparation of reports pertaining to the Business Travel and Transient segment to include, but not limited to; Agency 360, Demand 360, STR report analysis and submitting weekly activity tracking with commentary
Consistently follow up on leads and opportunities to convert them into confirmed business
Analyze production trends and adjust strategies to ensure targets are met
Collaboration with Internal Teams
Partner with the Director of Sales & Marketing and Revenue Management to optimize pricing and inventory strategies for transient business
Collaborate with Marketing to create impactful sales materials and client‑facing campaigns
Coordinate with Front Office, Reservations, and Operations teams to ensure seamless guest experiences for corporate and luxury leisure clients
Share client insights and competitive intelligence with internal teams to enhance overall performance
Sales Targets & Budgeting
Consistently achieve or exceed individual sales goals in line with hotel revenue objectives
Manage assigned sales budget and resources efficiently to maximize ROI
Regularly review performance metrics and adjust business strategies to remain competitive
Customer Retention & Growth
Identify upselling and cross‑selling opportunities within existing accounts to grow share
Strengthen client relationships through consistent communication, recognition, and engagement
Solicit feedback post‑stay to ensure satisfaction and identify opportunities for service improvement
Education and Experience
Bachelor’s degree, Business, or related field preferred
Minimum 3–5 years of sales experience in hospitality, with a focus on business transient and corporate accounts
Strong negotiation and contract management skills
Established relationships with corporate travel managers, TMCs, and consortia partners preferred
Exceptional communication, presentation, and interpersonal skills
Ability to thrive in a boutique luxury environment with a hands‑on, entrepreneurial spirit
Proficiency with sales systems (CI/TY, Lightspeed, MARSHA, or similar) and Microsoft Office Suite
Knowledge, Skills and Abilities
Outgoing personality
Always maintains a professional image through appearance and dress
Ability to work collaboratively with hotel service team in providing exceptional customer service
Clear, concise written and verbal communication skills
Demonstrate ability to achieve sales goals
Proactive sales approach; assertive and fast paced, driven to succeed
Excellent time management skills
Understands need time strategy as developed by Revenue Management
Must have flexible work hours that may include evenings, weekends, and holidays
Hiring Process *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company’s Paid Time Off policy. This position is tipped eligible . Specific compensation and benefit details will be discussed during the interview process.
Equal Opportunity Employer Schulte Companies is an Equal Opportunity Employer.
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What’s in it for you? When you join Schulte Companies you’ll be part of a team committed to an inclusive, employee‑focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Daily Pay
Telemedicine and Virtual Mental Health care access for all Associates starting day one
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more
Our Company Schulte Companies is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Duties and Responsibilities
Sales Strategy & Market Planning
Develop and implement targeted sales strategies to achieve or exceed corporate transient revenue goals
Identify new business opportunities through market research, prospecting, arrivals report and industry networking
Monitor competitive hotels, market trends, and travel demand patterns to effectively position the hotel
Partner with the Director of Sales & Marketing and Revenue team to align goals with overall business objectives
Establish themselves as a subject matter expert; serves the property by understanding of the Market, business issues, and concerns to offer better business solutions to the operation
Client Acquisition & Relationship Management
Proactively solicit and secure new corporate accounts through direct sales calls, site visits, RFP participation, client events, and industry networking
Participate in trade shows, community & professional organizations maintain high visibility and achieve sales and revenue goals
Build and maintain strong relationships with corporate travel managers, travel management companies (TMCs), and consortia partners
Conduct regular client meetings and business reviews to understand account needs, ensure satisfaction, and foster long‑term loyalty
Deliver exceptional service to all clients by providing prompt communication, customized solutions, and seamless coordination with hotel operations
Works collaboratively with the Marriott Global Sales Office teams to promote initiatives
Sales Presentations & Negotiations
Prepare and deliver compelling presentations that highlight the hotel’s value for corporate travelers
Develop customized proposals, negotiate preferred rates, and secure corporate contracts to maximize revenue
Manage the full contract process, ensuring all agreements reflect accurate terms and align with client and hotel expectations
Pipeline Management & Reporting
Maintain an active sales pipeline and track all client interactions, activities, and production in the CRM system
Preparation of reports pertaining to the Business Travel and Transient segment to include, but not limited to; Agency 360, Demand 360, STR report analysis and submitting weekly activity tracking with commentary
Consistently follow up on leads and opportunities to convert them into confirmed business
Analyze production trends and adjust strategies to ensure targets are met
Collaboration with Internal Teams
Partner with the Director of Sales & Marketing and Revenue Management to optimize pricing and inventory strategies for transient business
Collaborate with Marketing to create impactful sales materials and client‑facing campaigns
Coordinate with Front Office, Reservations, and Operations teams to ensure seamless guest experiences for corporate and luxury leisure clients
Share client insights and competitive intelligence with internal teams to enhance overall performance
Sales Targets & Budgeting
Consistently achieve or exceed individual sales goals in line with hotel revenue objectives
Manage assigned sales budget and resources efficiently to maximize ROI
Regularly review performance metrics and adjust business strategies to remain competitive
Customer Retention & Growth
Identify upselling and cross‑selling opportunities within existing accounts to grow share
Strengthen client relationships through consistent communication, recognition, and engagement
Solicit feedback post‑stay to ensure satisfaction and identify opportunities for service improvement
Education and Experience
Bachelor’s degree, Business, or related field preferred
Minimum 3–5 years of sales experience in hospitality, with a focus on business transient and corporate accounts
Strong negotiation and contract management skills
Established relationships with corporate travel managers, TMCs, and consortia partners preferred
Exceptional communication, presentation, and interpersonal skills
Ability to thrive in a boutique luxury environment with a hands‑on, entrepreneurial spirit
Proficiency with sales systems (CI/TY, Lightspeed, MARSHA, or similar) and Microsoft Office Suite
Knowledge, Skills and Abilities
Outgoing personality
Always maintains a professional image through appearance and dress
Ability to work collaboratively with hotel service team in providing exceptional customer service
Clear, concise written and verbal communication skills
Demonstrate ability to achieve sales goals
Proactive sales approach; assertive and fast paced, driven to succeed
Excellent time management skills
Understands need time strategy as developed by Revenue Management
Must have flexible work hours that may include evenings, weekends, and holidays
Hiring Process *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company’s Paid Time Off policy. This position is tipped eligible . Specific compensation and benefit details will be discussed during the interview process.
Equal Opportunity Employer Schulte Companies is an Equal Opportunity Employer.
#J-18808-Ljbffr