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Thompson Hospitality

Catering & Private Events Manager

Thompson Hospitality, Clinton, Maryland, United States, 20735

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Overview At Thompson Hospitality, we deliver memorable dining and event experiences with a commitment to excellence, hospitality, and flawless execution. We're seeking a driven and dynamic

Catering & Private Events Manager

to support and grow a high-volume catering and private events program across multiple locations.

This role is on the front lines of the inquiry process and on-site at events, supporting high-quality events with responsiveness, precision, and professionalism. It is an excellent opportunity for a hospitality professional looking to grow into senior events or brand leadership roles, while actively building new business and long-term client relationships.

Responsibilities The Catering & Private Events Manager supports one or more brands in the sales and oversight of group dining, semi-private, private dining events, and catering across multiple restaurant locations in the DMV area, with a focus on both servicing inbound inquiries and proactively developing new business.

Responsibilities include prompt response to inquiries, attentive client interaction, clear written and verbal communication, event coordination, data administration, and overall delivery of exceptional guest experiences. This role requires flexibility, organization, and the ability to work across corporate offices and restaurant locations, including evenings, weekends, and holidays.

Key Responsibilities

Sales & Client Management

Support and manage the sales process for group dining, private events, and catering through prompt response, accurate data collection, and professional communication

Serve as the primary point of contact for private dining and catering clients from inquiry through post-event follow-up

Proactively pursue new catering and private events business through outreach, networking, and relationship-building

Develop and maintain relationships with corporate, social, and community clients to generate repeat and referral business

Identify new market opportunities, accounts, and partnerships to expand the events pipeline

Communicate opportunities, priorities, and needs to the Director in a timely manner

Event Planning & Execution

Coordinate event details including menus, timelines, layouts, staffing, and logistics

Arrange and lead client walkthroughs

Act as on-site client liaison during events as needed

Collaborate with culinary and operations teams to ensure seamless execution

Administrative & Financial Support

Proactively and accurately update estimates, guarantees, and final bills

Produce weekly and monthly reports

Administer subcontracted vendors and contracts and ensure timely payment

Standards & Guest Experience

Ensure compliance with health, safety, and sanitation standards

Support guest satisfaction, repeat business, and referrals through attention to detail

Schedule & Work Environment

This position requires a flexible schedule including nights, weekends, and holidays based on event bookings. In-office and on-site work across multiple restaurant locations is required.

Qualifications

2+ years’ experience in hospitality, restaurants, catering, or hotels

Valid driver’s license and reliable transportation

Strong customer service, organization, and problem-solving skills

Ability to communicate clearly and prioritize under pressure

Experience with Toast, OpenTable, and TripleSeat a plus

ServSafe and/or alcohol service certification preferred

Competitive Benefits

Health/Dental/Vision

Paid Time Off

401(k), matched up to 4%

Short and Long Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts: Hotels, Travel, Tickets, Restaurants

Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

Who We Are Thompson Hospitality is one of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.

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