Synectics Inc.
Description
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, whether for routine health care or life‑defining health decisions.
Greet patients upon arrival and answer any questions or concerns with care and compassion.
Help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
Be trained in Phlebotomy skills and grow within the company.
Create an atmosphere of trust and confidence while explaining what patients can expect for the scheduled procedure in a safe and accurate manner.
Demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
Position is crucial to maintaining the integrity of the lobby and ensuring that all patients receive the expected level of service.
Under the direction of the area ღ supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Maintain required records and documentation.
Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public, and show willingness to learn new skills.
Once Phlebotomy skills are obtained, perform forensic and clinical specimen collection and processing duties following established practices and procedures.
Requirements
High school diploma or equivalent (required)
Minimum of 1‑2 years of client‑facing customer service experience (retail, home health aide, etc.) (required)
Keyboard/data entry experience is a must.
Customer service experience required.
Candidates must be within a 20‑25 minute commute window to ensure ability to travel to/from the site for coverage.
Willingness to learn Phlebotomy skills during downtime or breaks.
Ability to handle patients with care and compassion while assisting with check‑ins in the lobby through a self‑service kiosk or handheld tablet.
Shift/Time Zone: Eastern Standard Time 6 a.m. – 3 p.m., Monday‑Friday.
Benefits Healthcare Insurance:
Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins the 1st day of the calendar month following 60 days of continuous full‑time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance:
Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins the 1st day of the calendar month following 60 days of continuous full‑time employment with Synectics.
Vision Insurance:
Synectics offers eligible employees vision insurance through VSP. Eligibility begins the 1st day of the calendar month following 60 days of continuous full‑time employment with Synectics.
401(k) Plan:
The Synectics Inc. Investment Savings Retirement Plan is available to employees who are 21 years or older on the first enrollment date that is at least 30 days after employment begins. Enrollment dates occur each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus:
Synectics rewards employees with a bonus of up to $500 for an approved professional certification. The bonus amount considers the cost of the test(s) for certifications related to the employee’s current position, achieved during employment. Only one certification bonus per calendar year may be awarded per employee, and it is only available to current, active employees who have received documentation confirming certification completion.
Synectics is an equal‑op ninguno employer.
Seniority 广西 level Entry level
Employment type Contract
Job function Science
Industries Hospitals and Health Care
Referrals Referrals increase your chances of interviewing at Synectics Inc. by 2x Utilities of infect servants.
Primary Location St. Petersburg, FL
#J-18808-Ljbffr
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, whether for routine health care or life‑defining health decisions.
Greet patients upon arrival and answer any questions or concerns with care and compassion.
Help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
Be trained in Phlebotomy skills and grow within the company.
Create an atmosphere of trust and confidence while explaining what patients can expect for the scheduled procedure in a safe and accurate manner.
Demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
Position is crucial to maintaining the integrity of the lobby and ensuring that all patients receive the expected level of service.
Under the direction of the area ღ supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Maintain required records and documentation.
Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public, and show willingness to learn new skills.
Once Phlebotomy skills are obtained, perform forensic and clinical specimen collection and processing duties following established practices and procedures.
Requirements
High school diploma or equivalent (required)
Minimum of 1‑2 years of client‑facing customer service experience (retail, home health aide, etc.) (required)
Keyboard/data entry experience is a must.
Customer service experience required.
Candidates must be within a 20‑25 minute commute window to ensure ability to travel to/from the site for coverage.
Willingness to learn Phlebotomy skills during downtime or breaks.
Ability to handle patients with care and compassion while assisting with check‑ins in the lobby through a self‑service kiosk or handheld tablet.
Shift/Time Zone: Eastern Standard Time 6 a.m. – 3 p.m., Monday‑Friday.
Benefits Healthcare Insurance:
Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins the 1st day of the calendar month following 60 days of continuous full‑time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance:
Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins the 1st day of the calendar month following 60 days of continuous full‑time employment with Synectics.
Vision Insurance:
Synectics offers eligible employees vision insurance through VSP. Eligibility begins the 1st day of the calendar month following 60 days of continuous full‑time employment with Synectics.
401(k) Plan:
The Synectics Inc. Investment Savings Retirement Plan is available to employees who are 21 years or older on the first enrollment date that is at least 30 days after employment begins. Enrollment dates occur each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus:
Synectics rewards employees with a bonus of up to $500 for an approved professional certification. The bonus amount considers the cost of the test(s) for certifications related to the employee’s current position, achieved during employment. Only one certification bonus per calendar year may be awarded per employee, and it is only available to current, active employees who have received documentation confirming certification completion.
Synectics is an equal‑op ninguno employer.
Seniority 广西 level Entry level
Employment type Contract
Job function Science
Industries Hospitals and Health Care
Referrals Referrals increase your chances of interviewing at Synectics Inc. by 2x Utilities of infect servants.
Primary Location St. Petersburg, FL
#J-18808-Ljbffr