Mingledorff’s, Inc.
Mingledorff’s, Inc., and its subsidiaries, Holden & Associates and Commercial Controls Group, Inc. are always on the lookout for talented individuals to join our team. For over 85 years, our success has been driven by our incredible employees and a shared commitment to excellence. Our company culture is grounded in core values:
Customer Focused, Integrity, Teamwork, Accountability
and
Safety .
We offer a competitive benefits package for all full-time employees, including:
Health, Dental, and Vision insurance plans
Life & AD&D insurance (company paid)
Short- and long-term disability coverage
401(k) retirement plan with company match
Paid time off, holidays, +16hrs of additional paid time off to perform community service with an eligible 501(c)(3) organization
Tuition and education assistance
Employee Assistance Program (EAP)
Pet insurance
And much more...
Job Purpose The purpose of the Credit Representative is to collect outstanding accounts receivables; to ensure appropriate levels of credit are provided to customers; to address issues and inquiries while providing a high level of customer service to both internal and external customers; and to release orders timely after confirming appropriate release from hold.
Job Duties and Responsibility
Contact delinquent accounts via phone and email to obtain payment commitments
Follow up on customer payment commitments to ensure a timely payment
Monitor order screen to determine if orders can be released from credit hold
Provide high level of customer service to our internal and external customers
Follow-up on customer claims and disputes to bring to a resolution and work closely with sales teams to resolve issues
Review customer projects/jobs to determine available credit
Monthly preparation of Credit Reports (Customer Service, Warranty and President’s Report, 90day reports, general manager reports)
Notify Credit Management when further collection action or credit line increase is necessary
Monitor collections to ensure company rights (liens/bond) are maintained
Respond to requests for trade credit references
Reconciliation of customer accounts as needed/requested
Maintain regular, punctual and reliable physical attendance
Work overtime as assigned
Work cooperatively with others
Comply with all company policies and procedures
All the tasks described in these Job Duties and Responsibilities are the essential functions of this job. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship or direct threat.
Qualifications
High School Diploma, 2 year degree preferred
1-3 years of experience in B2B credit and collections
Experience with liens and lien waivers preferred
Proven organization and time management skills, including strong multi-tasking skills
Must be able to handle an extremely high volume of calls and work well under pressure in a fast-paced environment
Must be a team player and able to work well with others in a team environment
Excellent written and verbal communication skills
Travel Requirement
No travel required
Other This job description is not an exhausted list of all functions that employee may be required to perform, and employee may be required to perform additional functions. Mingledorff’s and its subsidiaries ("Company") reserves the right to revise the job description at any time. Employment is at-will.
The Company promotes a drug-free, alcohol-free workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Attention Applicants The Company is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [Link available when viewing the job] for assistance with an accommodation.
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Customer Focused, Integrity, Teamwork, Accountability
and
Safety .
We offer a competitive benefits package for all full-time employees, including:
Health, Dental, and Vision insurance plans
Life & AD&D insurance (company paid)
Short- and long-term disability coverage
401(k) retirement plan with company match
Paid time off, holidays, +16hrs of additional paid time off to perform community service with an eligible 501(c)(3) organization
Tuition and education assistance
Employee Assistance Program (EAP)
Pet insurance
And much more...
Job Purpose The purpose of the Credit Representative is to collect outstanding accounts receivables; to ensure appropriate levels of credit are provided to customers; to address issues and inquiries while providing a high level of customer service to both internal and external customers; and to release orders timely after confirming appropriate release from hold.
Job Duties and Responsibility
Contact delinquent accounts via phone and email to obtain payment commitments
Follow up on customer payment commitments to ensure a timely payment
Monitor order screen to determine if orders can be released from credit hold
Provide high level of customer service to our internal and external customers
Follow-up on customer claims and disputes to bring to a resolution and work closely with sales teams to resolve issues
Review customer projects/jobs to determine available credit
Monthly preparation of Credit Reports (Customer Service, Warranty and President’s Report, 90day reports, general manager reports)
Notify Credit Management when further collection action or credit line increase is necessary
Monitor collections to ensure company rights (liens/bond) are maintained
Respond to requests for trade credit references
Reconciliation of customer accounts as needed/requested
Maintain regular, punctual and reliable physical attendance
Work overtime as assigned
Work cooperatively with others
Comply with all company policies and procedures
All the tasks described in these Job Duties and Responsibilities are the essential functions of this job. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship or direct threat.
Qualifications
High School Diploma, 2 year degree preferred
1-3 years of experience in B2B credit and collections
Experience with liens and lien waivers preferred
Proven organization and time management skills, including strong multi-tasking skills
Must be able to handle an extremely high volume of calls and work well under pressure in a fast-paced environment
Must be a team player and able to work well with others in a team environment
Excellent written and verbal communication skills
Travel Requirement
No travel required
Other This job description is not an exhausted list of all functions that employee may be required to perform, and employee may be required to perform additional functions. Mingledorff’s and its subsidiaries ("Company") reserves the right to revise the job description at any time. Employment is at-will.
The Company promotes a drug-free, alcohol-free workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Attention Applicants The Company is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [Link available when viewing the job] for assistance with an accommodation.
#J-18808-Ljbffr