Account Supervisor (Public Relations) , Citizen Relations Job at pluscompany in

Account Supervisor Citizen is a global PR agency built to unleash the potential of ambitious brands. Integrated teams across PR, creative & strategy, insights & intelligence, digital, and experiential marketing give the curiosity, confidence, and courage to stay ahead of trends, make bold moves, and maximize measurable success. With 10 offices across North America and Europe, Citizen's client roster includes P&G, Dole Packaged Foods, Duracell, Simon Malls, and Valvoline. The agency's disruptive campaigns have been awarded across the world from such shows as The Clios, Webbys, The One Show, LIAs, PRWeek Global and the Cannes International Festival of Creativity. Since 2022 Citizen has been named a PR Agency of the Year by Strategy Magazine. In 2024 the agency made the ‘Best in Business’ list from Inc. Magazine and was a Campaign Global PR Agency of the Year. In 2025, Citizen was named to PRNews’ Elite Top 120 Agencies List. This isn't just a job; it's an opportunity to grow, connect, and belong in a vibrant environment. Beyond global opportunities, personal time, and unforgettable team-bonding, we prioritize professional development, committed to unleashing the potential for our talent across all offices. If you lead with curiosity and are eager to make a lasting impact for the world's biggest brands, you can find out more about us here: https://www.citizenrelations.com/about About the Role As an Account Supervisor, you are a vital part of the Citizen Team. We're looking for you to display a solid understanding of consumer and brand communications, media relations and influencer management. The right Account Supervisor will be creative, strategic, organized, inquisitive and bold in their thinking. They’ll be open to exploring new ideas and venturing into new territory but balancing that with a sensible approach to generating earned media and managing influencer campaigns that deliver ROI. You will be able to work in a fast‑paced environment and know what creates a great story, resonates with the media and how to help craft these narratives. In this role, you will: Be a key member of client account teams, working as a link between junior and senior team members Manage program tactics within a campaign with oversight from senior team members Create timelines, identifying all deliverables from campaign start to finish with minimal oversight Able to work in a fast‑paced environment and manage multiple accounts and clients at a time Write creative and compelling materials that require little to no revisions Work with influencers, negotiating contracts, developing briefs and launching client‑approved content Keep your finger on the pulse of industry trends to inform media relations and social media strategies Recommend creative and engaging tactics for client campaigns based on market developments and industry knowledge Support plan development by writing tactical recommendations in a compelling manner with little revisions required Present tactical recommendations to clients with little support from senior team Directly execute client‑facing correspondence with little or no supervision Establish direct, professional relationships with client contacts Support client crisis events with timely monitoring, research and other needs as directed Support new business pitch development through generation of research and developing PR tactics with oversight from senior team members Help to build out ideas for identified client growth opportunities Review and maintain understanding of client budgets as well as manage execution budgets Build positive professional relationships with junior staff and provide constructive and comprehensive feedback when reviewing work from junior level Qualifications 5-7 years of communications experience in an agency or corporation. Agency experience working with larger, complex organizations preferred. Confident presentation skills Deep understanding and application of best practices in earned and social media Solid understanding of the different social media platforms and how to use them Strategic thinker – Creative and analytical in gathering information about clients’ industries and business. Can effectively apply what’s 'known' toward measurable and effective communications strategies that generate desired results, and grow client relationships Strong writer – Capable of delivering effective and creative written products for clients, including media materials, speaking notes and executive blog posts Advisor - Demonstrates an excellent understanding of the clients’ businesses, runs effective client meetings and shows a high level of integrity in providing advice and counsel to support teams True teammate – Understands the importance of advanced planning, well designed processes and measurement tools to help optimize the long term success of group and team activities Media relations - Strong understanding of storytelling. Proven media relationships and results Influencer relations - Background working with influencers to create client content & attend events Professional and ethical - While upholding our values of quality, integrity, respect and an entrepreneurial spirit Knowledge of Brandwatch, Meltwater, CreatorIQ, Asana is an asset Transparency matters to us. For this role, you can expect a salary between $80,000-95,000 annually depending on experience. Joining Citizen Relations, you are part of the Plus Company. This network of entrepreneurial agencies is designed to collaborate, not compete. It empowers every agency – and every individual – to bring their own unique capabilities together to make magic happen. You will be empowered to take risks, dream big, develop your skills and grow in your career with the full support of the network and all it has to offer. We thank all applicants. However, only those selected for an interview will be contacted. Citizen Relations is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. Citizen Relations is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know. #J-18808-Ljbffr In Summary: Account Supervisor is a key member of client account teams, working as a link between junior and senior team members . The right Account Supervisor will be creative, strategic, organized, inquisitive and bold in their thinking . For this role, you can expect a salary between $80,000-95,000 annually . En Español: Supervisor Citizen es una agencia de relaciones públicas global construida para liberar el potencial de marcas ambiciosas. Los equipos integrados en RP, creatividad y estrategia, información e inteligencia, marketing digital y experiencial dan la curiosidad, confianza y coraje para mantenerse por delante de las tendencias, hacer movimientos audaces y maximizar el éxito medible. Con 10 oficinas en Norteamérica y Europa, la lista de clientes de Citizen incluye a P&G, Dole Packaged Foods, Duracell, Simon Malls y Valvoline. Las campañas disruptivas de la agencia se han premiado en todo el mundo desde programas como The Clios, Webbys, The One Show, LIAs, PRWeek Global y el Festival Internacional de Creatividad. Buscamos que muestre una sólida comprensión de las comunicaciones entre consumidores y marcas, las relaciones con los medios de comunicación y la gestión de influencers. El supervisor de cuentas adecuado será creativo, estratégico, organizado, curioso y audaz en su pensamiento. Estarán abiertos a explorar nuevas ideas y aventurarse en nuevos territorios pero equilibrando eso con un enfoque sensato para generar medios ganados y gestionar campañas de influenciadores que brinden ROI. Podrá trabajar en un entorno acelerado y saber qué crea una gran historia, resuena con los media y cómo ayudar a crear estas narrativas. En este papel, usted: Será un miembro clave de los equipos de cuentas de clientes que trabajan como enlace entre miembros del equipo junior y senior Manejar las tácticas del programa dentro de una campaña con la supervisión de los miembros superiores del equipo Crear cronogramas, identificar todos los resultados desde el inicio de la campaña hasta su finalización con una supervisión mínima Capacidad para trabajar en un entorno acelerado y gestionar múltiples cuentas y clientes a la vez Escribir materiales creativos y convincentes que requieren poca o ninguna revisión Trabaja con influencers, negociar contratos, desarrollar breves informaciones y lanzar contenido aprobado por el cliente Mantenerse al tanto de las tendencias de la industria para informar sobre las relaciones mediáticas y estrategias de medios sociales Recomendar tácticas creativas e interesantes para las relaciones de clientes basadas en las evoluciones del mercado y conocimientos del sector Apoyar el desarrollo mediante la redacción de recomendaciones más jóvenes con pequeñas revisiones Especificamente requeridas Tácticas técnicas de gestión profesional Las habilidades profesionales Experiencia en la presentación de agencias con organizaciones más grandes y complejas preferidas. Comprensión profunda y aplicación de las mejores prácticas en los medios sociales ganados y los blogs ejecutivos Conocimiento sólido de las diferentes plataformas de redes sociales y cómo usarlas Pensador estratégico Creativo y analítico para recopilar información sobre clientes industrias y negocios. Puede aplicar eficazmente lo que se sabe hacia estrategias de comunicación medibles y efectivas que generen resultados deseados, y desarrollar relaciones con el cliente Fuerte escritor Capaz de entregar productos escritos eficaces y creativos para los clientes, incluidos materiales multimedia, notas de discusión y publicaciones de blog ejecutivas Asesor - Demuestra una excelente comprensión de los clientes empresas, lleva a cabo reuniones eficaces con los clientes y muestra un alto nivel de integridad en asesoramiento y asesoría para apoyar equipos TrueQuality reconoce la importancia de planificar, bien procesar y crear herramientas de medición para optimizar el éxito del grupo de actividades profesionales y tener conocimientos avanzadas Para este papel, puede esperar un salario entre $80,000-95,000 al año dependiendo de la experiencia. Al unirse a Citizen Relations, usted es parte de Plus Company. Esta red de agencias empresariales está diseñada para colaborar, no competir. Pone en poder a cada agencia y cada individuo reunir sus propias capacidades únicas para hacer realidad la magia. Usted tendrá el poder de asumir riesgos, soñar grande, desarrollar sus habilidades y crecer en su carrera con el apoyo completo de la red y todo lo que ofrece. Agradecemos a todos los solicitantes. Sin embargo, sólo aquellos seleccionados para una entrevista se pondrán en contacto.