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Samsung

Senior Investigator, Employee Relations

Samsung, Plano, Texas, us, 75086

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Position Summary Headquartered in Englewood Cliffs, N.J., Samsung Electronics America Inc. (SEA) is a leading U.S. subsidiary of Samsung Electronics, driving innovation in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems for more than four decades. SEA has invested over $100 billion and employs more than 20,000 people nationwide, integrating products, services, and AI technology to create smarter, more sustainable, and connected experiences that empower people to live better.

Responsibilities The Senior Investigator Employment Practices will be responsible for leading efficient, ethical, and professional investigations across Samsung and its affiliates in partnership with Legal, Compliance, and Human Resources teams. The role will also serve as a regional advisor to affiliates, providing direct support and counseling on employee relations and investigation needs, acting as a center of excellence, facilitating training programs, and hosting roundtable discussions for Human Resources leaders to foster collaboration across the region.

Conduct ethical and professional investigations across all business organizations, including intake and fact‑finding interviews to address alleged policy violations, discrimination, harassment, retaliation, sexual harassment, and other unlawful conduct.

Lead complex employee relations investigations and summarize findings and mitigation opportunities in written reports.

Develop and lead best‑in‑class employment practices strategies to address employee relations issues in the organization.

Proactively address and manage employee relations issues to mitigate any adverse impact on the business.

Act as the point of contact for advice, mentorship, and counsel on investigation issues with business leaders, internal centers of excellence, HR Business Partners (HRBPs), and Human Resources leaders at Samsung affiliates.

Organize investigation data and reports to allow analysis of trends and reporting using the company’s case management system.

Partner closely with HRBPs to support their organization, drive recommendations based on investigations, deliver investigative training, and gather data/metrics to improve processes.

Prepare timely and accurate analytical reports on investigation issues and trends.

Assist in developing and implementing a standardized investigative process across the region.

Research, design, and implement best‑in‑class practices in Employment Practices to advance effective investigations, stakeholder engagement, and program and policy implementation.

Develop policies, procedures, and programs to promote fair and efficient administration across employees and reduce legal risk; assist top leaders and division leaders with employee relations issues.

Provide guidance and training to supervisors, managers, and Human Resources personnel on employee relations issues and help navigate complex issues that arise.

Ensure that the case management system and trackers are kept current.

Skills and Qualifications Minimum Qualifications

Bachelor’s degree in Human Resources, Industrial or Labor Relations.

8–10 years of professional Human Resources and/or employee relations experience.

Experience conducting internal investigations, drafting investigation reports, and reporting to leadership.

Extensive knowledge of U.S. federal, state, and local employment laws and trends.

Ability to articulate the benefits of cross‑functional objectives to senior management and support the business plan.

Negotiation skills: exploring alternatives and positions to reach outcomes that gain support from all parties and create win‑win solutions.

Resiliency and ability to thrive in a fast‑paced environment.

Effective communication skills—written, verbal, and listening.

Ability to explain complex and/or confidential information and communicate with all levels of management; high‑quality document and report preparation.

Problem‑solving and critical thinking.

High level of judgment, calm presence, and stress‑management capabilities.

Collaborative skills and ability to work effectively with others.

Organizational savvy—ability to be a credible advocate and manage ambiguity while building strong relationships with leaders in the organization.

Benefits Life @ Samsung – full‑time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and additional incentives. Regular full‑time employees are eligible for MBO bonus compensation based on company division and individual performance.

Salary The salary range for this role is expected to be between $126,000 and $155,500. Actual pay will be determined considering relevant skills and experience and comparison to other employees in the role.

Legal Information At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation to participate in the application process, please contact our Reasonable Accommodation Team. This number is for accommodation requests only and is not intended for general employment inquiries.

Required Experience Senior IC

Additional Job Details Employment Type: Full‑Time Experience: Years Vacancy: 1 Monthly Salary: $126,000 – $155,500

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