Agora
A leading SaaS and FinTech company in Austin is seeking a Customer Support Specialist to provide high-quality support and enhance customer experience. The role involves troubleshooting, collaborating with internal teams, and organizational skills in a fast-paced environment. Candidates should have 1-2 years in customer support, preferably in a SaaS setting, along with strong problem-solving abilities and effective communication skills. This position requires on-site work at least three days a week.
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