CAI
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote Level 1 technical support in both English and French. The ideal candidate will have at least 6 months of experience in a Service Desk role and customer service experience. Responsibilities include troubleshooting hardware/software issues, providing exceptional customer care, and ensuring accurate documentation of requests. The position requires a high school diploma or GED, with an associate degree preferred. This is a full-time remote role with specific shift hours and a pay rate of $18 per hour plus bonuses.
#J-18808-Ljbffr