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Metropolitan Transportation Authority

Paratransit Customer Relations Analyst

Metropolitan Transportation Authority, New York, New York, us, 10261

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A major public transportation authority in New York is seeking a Staff Analyst for the Paratransit Customer Relations unit. The role involves handling complaints, conducting investigations, and using technological systems for efficient service delivery. Candidates need a relevant Master’s degree or equivalent experience, with strong organizational, communication, and analytical skills. This position offers a competitive salary, with opportunities for professional growth in the dynamic field of public transportation. #J-18808-Ljbffr