Entry-Level IT Service Desk Analyst - Customer Focused

A leading health services provider in Charlotte is seeking a Service Desk Associate to provide initial technical support to customers about computers, servers, applications, and hardware issues. The role involves clear communication, documenting all customer interactions, and adhering to service management protocols. Ideal candidates should have a high school diploma and typically 1 year of experience in customer service or call center environments. The position offers a comprehensive benefits package and competitive pay within the range of $24.10 - $36.15 per hour. #J-18808-Ljbffr