Pet Health Retention Specialist — Drive Customer Joy

A leading pet health insurance provider is looking for a Retention Specialist to build customer relationships and maintain loyalty. This role involves developing retention strategies, addressing customer concerns through effective communication, and utilizing metrics to enhance service quality. Ideal candidates should possess strong communication and problem-solving skills, with a focus on delivering excellent customer experiences and the ability to thrive in fast-paced environments. The position offers comprehensive benefits including healthcare and career advancement opportunities. #J-18808-Ljbffr