Embrace Pet Insurance
Pet Health Retention Specialist — Drive Customer Joy
Embrace Pet Insurance, Hartford, Connecticut, United States
A modern pet health brand is looking for a Retention Specialist to improve customer retention and address client concerns. The ideal candidate should possess excellent communication and problem-solving skills, and have experience in customer service or sales. This role involves strategizing to retain existing customers, monitoring retention metrics, and working collaboratively across departments. The company provides a range of benefits including healthcare, parental leave, and paid time off, fostering a supportive work environment.
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