NYC In-Person IT Support Specialist (Mac + Windows)

A digital media agency in New York is seeking an IT Analyst to provide in-person IT support to employees. The ideal candidate will have experience in IT support roles and a strong focus on customer service. Responsibilities include troubleshooting hardware and software issues, managing support tickets, and documenting best practices. Candidates should be comfortable with both MacOS and Windows environments. This role offers a chance to grow in a collaborative and supportive team setting. #J-18808-Ljbffr