Stryker Group
Position Summary
Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.
Essential Functions
Provides clinical surgical support by managing all relevant equipment.
Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
Is responsible for trouble‑shooting and maintaining Stryker equipment or other related devices.
Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
Maintains knowledge base of equipment and disposable products through Stryker education training programs.
Provides physicians and OR personnel with information on new and current products.
Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
Responsible for maintaining up‑to‑date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
Accurately records and reports all surgical procedure information.
Adheres to all Stryker and medical facility policies, standards and procedures.
Analyzes and resolves both routine and non‑routine product issues expediently using independent judgment.
Maintains professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Adheres to HIPAA and other related patient confidentiality policies and procedures.
Provides support/coverage on all shifts at your assigned account, as well as provide support/coverage at other accounts in and outside your region; other shifts might include on‑call, overnight, and weekends; other accounts might require overnight travel.
Sets up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
Confirms equipment functionality and image routing prior to each procedure.
Adjusts camera, monitor, and device settings intraoperatively.
Provides immediate troubleshooting of endoscopy and integration systems.
Manages post‑procedure breakdown and staging of all Stryker equipment.
Cleans/disinfects towers and components, restocks consumables, and performs basic maintenance.
Educates OR and SPD staff on proper use and troubleshooting of Stryker products.
Supports video conferencing, DICOM transfers, and EMR connectivity (where applicable).
Decontaminates and assembles rigid scopes, cameras, light cords, and power instrumentation.
Performs in‑line function testing (leak, sharpness, insulation, or power checks).
Wraps and containerizes sets for sterilization per IFU.
Maintains and updates Stryker‑managed instrumentation lists in collaboration with SPD leadership.
Facilitates repairs, replacements, and instrument tracking per hospital protocols.
Communicates with SPD and OR leaders regarding equipment readiness and process improvements.
Education & Special Trainings
Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal.
Qualifications & Experience
Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high‑stress situations.
The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support (shifts may change without notice; may include rotating shifts).
The ability to provide on‑call services as required by the hospital/account, which may include overnight and weekends; if the account contract includes on‑call services, you must be within 45 minutes driving distance from the account.
The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.
Experience in OR technical support or surgical services.
Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).
Excellent communication and troubleshooting skills.
Familiarity with surgical supply chain or SPD workflows.
Strong organizational and communication skills.
Prior OR or SPD leadership experience preferred.
Strong interpersonal and project coordination skills.
Physical & Mental Requirements
Ability to exert up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects.
Ability to remain standing and/or walking for an extended period of time.
Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
Must be able to observe and correct minute inconsistencies (e.g., in the printed word, product appearance, etc.).
Excellent analytical skills.
Excellent interpersonal skills.
Excellent equipment problem‑solving skills.
Excellent time‑management skills with ability to use independent judgment and critical thinking effectively.
Must be able to explain and generate detailed guidelines and procedures.
$28.48 per hour plus benefits.
Pay rate will not be below any applicable local minimum wage rates.
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Essential Functions
Provides clinical surgical support by managing all relevant equipment.
Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
Is responsible for trouble‑shooting and maintaining Stryker equipment or other related devices.
Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
Maintains knowledge base of equipment and disposable products through Stryker education training programs.
Provides physicians and OR personnel with information on new and current products.
Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
Responsible for maintaining up‑to‑date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
Accurately records and reports all surgical procedure information.
Adheres to all Stryker and medical facility policies, standards and procedures.
Analyzes and resolves both routine and non‑routine product issues expediently using independent judgment.
Maintains professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Adheres to HIPAA and other related patient confidentiality policies and procedures.
Provides support/coverage on all shifts at your assigned account, as well as provide support/coverage at other accounts in and outside your region; other shifts might include on‑call, overnight, and weekends; other accounts might require overnight travel.
Sets up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
Confirms equipment functionality and image routing prior to each procedure.
Adjusts camera, monitor, and device settings intraoperatively.
Provides immediate troubleshooting of endoscopy and integration systems.
Manages post‑procedure breakdown and staging of all Stryker equipment.
Cleans/disinfects towers and components, restocks consumables, and performs basic maintenance.
Educates OR and SPD staff on proper use and troubleshooting of Stryker products.
Supports video conferencing, DICOM transfers, and EMR connectivity (where applicable).
Decontaminates and assembles rigid scopes, cameras, light cords, and power instrumentation.
Performs in‑line function testing (leak, sharpness, insulation, or power checks).
Wraps and containerizes sets for sterilization per IFU.
Maintains and updates Stryker‑managed instrumentation lists in collaboration with SPD leadership.
Facilitates repairs, replacements, and instrument tracking per hospital protocols.
Communicates with SPD and OR leaders regarding equipment readiness and process improvements.
Education & Special Trainings
Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal.
Qualifications & Experience
Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high‑stress situations.
The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support (shifts may change without notice; may include rotating shifts).
The ability to provide on‑call services as required by the hospital/account, which may include overnight and weekends; if the account contract includes on‑call services, you must be within 45 minutes driving distance from the account.
The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.
Experience in OR technical support or surgical services.
Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).
Excellent communication and troubleshooting skills.
Familiarity with surgical supply chain or SPD workflows.
Strong organizational and communication skills.
Prior OR or SPD leadership experience preferred.
Strong interpersonal and project coordination skills.
Physical & Mental Requirements
Ability to exert up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects.
Ability to remain standing and/or walking for an extended period of time.
Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
Must be able to observe and correct minute inconsistencies (e.g., in the printed word, product appearance, etc.).
Excellent analytical skills.
Excellent interpersonal skills.
Excellent equipment problem‑solving skills.
Excellent time‑management skills with ability to use independent judgment and critical thinking effectively.
Must be able to explain and generate detailed guidelines and procedures.
$28.48 per hour plus benefits.
Pay rate will not be below any applicable local minimum wage rates.
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