Green Teams Inc
Landscape Management Client Relations Manager: CRM will serve as a day-to-day client interface leading client meetings and establishing expectations while maintaining outstanding client relationships through forward thinking relationships and problem solving.
Promote positive relationships with landscape management clients.
Proactively propose landscape enhancements.
Negotiate yearly price increases.
Assist website and social media lead with post materials.
Nurture future services with existing accounts to further service the client and grow the account.
Support client activities as requested and participate in projects.
Requirements Client Relations
Maintain positive and active relationships with all clients
Know who the decision makers are
Know the special landscape interests and concerns of the client
Maintain required written communications to the client, utilize in-house software
Coordinate with all departments for real-time updates and rapid resolutions for client
Effectively guide team members to efficiently perform established client scope and budget
Solidify client's high level of satisfaction and create unparallel value in Green Teams worth
Continued education to keep pace with new trends that make a positive impact
Must be able to manage numerous clients and account teams efficiently
Landscape Quality
Know the content of each Landscape Management Agreement
Understand and maintain our quality standards
Know the client's expectations and special interests
Seek ways to improve the landscape and our service. Be proactive in recommending landscape enhancements
Communicate and coordinate with LM production to make sure client and/or quality issues are proactively resolved
Sales: Landscape Management & Enhancements
Actively pursue landscape enhancements for existing LM clients
Prepare and present some Enhancement Proposals to LM clients
Participate in making contacts with LM prospective clients
Assist in preparing and presenting Landscape Management Proposal's
Professional Growth (seek to increase professional knowledge and skills)
Industry certification programs
State licensing programs
Industry continuing education events
Benefits In addition, you have the following financial opportunities:
Sales commission of landscape enhancements
Year-end financial performance bonus
Professional designation potential for CE's
Other benefits:
PTO beginning at 30 days
401K match
Health insurance
Dental Insurance
Vision Insurance
Vehicle use or milage reimbursement at federal rate.
5 days PTO after 30 days, 10 days PTO at 1st year anniversary, 12 days PTO at 2nd year anniversary, 15 days PTO at 3rd year anniversary, 17 days at 5th anniversary, etc. non-paid days possible
Paid Holidays - New Years, Memorial, 4th July, Labor Day, Thanksgiving (2), Christmas (2)
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Promote positive relationships with landscape management clients.
Proactively propose landscape enhancements.
Negotiate yearly price increases.
Assist website and social media lead with post materials.
Nurture future services with existing accounts to further service the client and grow the account.
Support client activities as requested and participate in projects.
Requirements Client Relations
Maintain positive and active relationships with all clients
Know who the decision makers are
Know the special landscape interests and concerns of the client
Maintain required written communications to the client, utilize in-house software
Coordinate with all departments for real-time updates and rapid resolutions for client
Effectively guide team members to efficiently perform established client scope and budget
Solidify client's high level of satisfaction and create unparallel value in Green Teams worth
Continued education to keep pace with new trends that make a positive impact
Must be able to manage numerous clients and account teams efficiently
Landscape Quality
Know the content of each Landscape Management Agreement
Understand and maintain our quality standards
Know the client's expectations and special interests
Seek ways to improve the landscape and our service. Be proactive in recommending landscape enhancements
Communicate and coordinate with LM production to make sure client and/or quality issues are proactively resolved
Sales: Landscape Management & Enhancements
Actively pursue landscape enhancements for existing LM clients
Prepare and present some Enhancement Proposals to LM clients
Participate in making contacts with LM prospective clients
Assist in preparing and presenting Landscape Management Proposal's
Professional Growth (seek to increase professional knowledge and skills)
Industry certification programs
State licensing programs
Industry continuing education events
Benefits In addition, you have the following financial opportunities:
Sales commission of landscape enhancements
Year-end financial performance bonus
Professional designation potential for CE's
Other benefits:
PTO beginning at 30 days
401K match
Health insurance
Dental Insurance
Vision Insurance
Vehicle use or milage reimbursement at federal rate.
5 days PTO after 30 days, 10 days PTO at 1st year anniversary, 12 days PTO at 2nd year anniversary, 15 days PTO at 3rd year anniversary, 17 days at 5th anniversary, etc. non-paid days possible
Paid Holidays - New Years, Memorial, 4th July, Labor Day, Thanksgiving (2), Christmas (2)
#J-18808-Ljbffr