Cypress HCM
This is an exciting opportunity to join a fast-growing startup in the aerospace/defense industry as a Technical Writer. As part of a mission-driven team, you'll collaborate directly with product, engineering, and business development teams to create clear, accurate, and current documentation. Your work will be essential in developing instructional materials and technical manuals that ensure operational continuity and enable our teams to support customers effectively. Working alongside our engineering teams, you'll develop and maintain comprehensive documentation. Deliverables will include user manuals, system guides, standard operating procedures (SOPs), and instructor-led training materials designed specifically for defense sector audiences.
Responsibilities
Responsibilities
- Create and maintain technical documentation, including user manuals, system guides, and SOPs.
- Develop training materials and instructor-led content aligned with military training frameworks such as ADDIE and SAT, ensuring compliance with defense sector standards
- Ensure all documentation meets military documentation standards and internal requirements
- Translate complex technical information into clear, concise and user-friendly documentation for technical and non-technical audiences
- Collaborate with engineers, product managers, and training teams to gather information, verify technical accuracy, and align documentation with product evolution and key milestones
- Engage in technical reviews, demonstrations, validation events, and training sessions to gather firsthand insights and drive continuous improvement
- Oversee version control and organize documentation repositories to support knowledge management across the program
- Establish scalable documentation processes, style guides, and templates that ensure consistency and support organizational growth
- Produce operational procedures, troubleshooting guides, checklists, release notes, and other materials that enable end users and internal teams to succeed
- Build documentation frameworks including style guides, lifecycle workflows, and toolkits that enhance quality, efficiency, and scalability
- Review and refine documents to ensure clarity, consistency, accuracy, and technical rigor across all deliverables
- Integrate visuals such as diagrams, flowcharts, and graphics, along with multimedia elements, to improve comprehension and user experience
- Proactively identify documentation gaps and risks, developing solutions to maintain project momentum and completeness
- Foster a documentation-focused culture by creating training resources, reusable templates, and process improvements that empower teams across the organization to contribute effectively
- Bachelor’s degree in Technical Writing, English, Communications, or a related field.
- 5+ years of technical writing or curriculum development experience supporting training, instructional design, and documentation. Preferably in aerospace, defense or similar manufacturing environments
- Proven track record creating user manuals, SOPs, training guides, and technical documentation for complex systems and equipment.
- Exceptional ability to gather information from subject matter experts and cross-functional teams, then distill it into clear, concise, and compelling documentation
- Working knowledge of DoD documentation and training standards; -STD-40051, ADDIE, SAT, etc.
- Experience producing and maintaining technical manuals, operational guides, and customer-facing documentation throughout product lifecycles
- Outstanding written and verbal communication skills with the ability to adapt content for audiences ranging from technical specialists to end users
- Visual design experience to enhance technical content through illustrations, diagrams and/or multimedia integration is a plus
- Strong expertise writing technical user-facing documentation, style guides, and scalable documentation processes is a plus.
- Proficient in MS Office Suite and with version control and document management platforms
- Strong organizational and project management capabilities with the ability to balance multiple priorities independently while working collaboratively across teams
- Must be able to obtain and maintain a U.S. Government security clearance