Equity Bank
Personal Banker - Overland Park, KS (151st)
Equity Bank, Overland Park, Kansas, United States, 66213
Responsibilities and Expectations
Build Client Relationships
Conduct professional client conversations that build and sustain trust and credibility.
Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
Recommend and provide accounts, loans, and services that match clients’ financial needs.
Promote bank products and services within and outside the bank.
Proactively make referrals to bank partners that result in additional revenue to the bank.
Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
Adhere to operating procedures and protocols.
Deliver a Consistently Superior Client Experience
Demonstrate excellent customer service skills.
Behave in a manner to create a welcoming, engaging, professional environment for clients to experience.
Proactively resolve client issues in absence of or as directed by Bank Manager.
Respond to routine client inquiries and requests.
Perform teller duties as needed and process client transactions.
Approve transactions for other employees within your assigned authority limit.
Assist with bank opening and / or closing as directed.
Demonstrate Compliance with Applicable Laws and Regulations
Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
Actively work with clients to understand each client’s normal account activity, as appropriate for this position.
Complete periodic compliance training.
Perform other duties as assigned or required.
Required Skills & Education
High School Diploma or equivalent
Previous banking experience preferred
Excellent interpersonal, verbal, and written communication skills
Computer proficiency in Windows-based systems
Ability to maintain a high degree of confidentiality
Strong attention to detail and organizational skills
Capable of working with a team to determine solutions
Ability to travel to Wichita, KS during first week of employment for required week-long training
Who we are Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 72 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
What’s in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available
Health, Dental & Vision Insurance
Group Life & Long-Term Disability Insurance
Flexible Spending & Health Savings Accounts
Group Cancer Insurance
(K) Retirement Plan w / Company Match
Generous Vacation & Sick Time
Employee Stock Purchase Plan (ESPP)Pet Insurance
Retail Banking Benefits
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Conduct professional client conversations that build and sustain trust and credibility.
Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
Recommend and provide accounts, loans, and services that match clients’ financial needs.
Promote bank products and services within and outside the bank.
Proactively make referrals to bank partners that result in additional revenue to the bank.
Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
Adhere to operating procedures and protocols.
Deliver a Consistently Superior Client Experience
Demonstrate excellent customer service skills.
Behave in a manner to create a welcoming, engaging, professional environment for clients to experience.
Proactively resolve client issues in absence of or as directed by Bank Manager.
Respond to routine client inquiries and requests.
Perform teller duties as needed and process client transactions.
Approve transactions for other employees within your assigned authority limit.
Assist with bank opening and / or closing as directed.
Demonstrate Compliance with Applicable Laws and Regulations
Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
Actively work with clients to understand each client’s normal account activity, as appropriate for this position.
Complete periodic compliance training.
Perform other duties as assigned or required.
Required Skills & Education
High School Diploma or equivalent
Previous banking experience preferred
Excellent interpersonal, verbal, and written communication skills
Computer proficiency in Windows-based systems
Ability to maintain a high degree of confidentiality
Strong attention to detail and organizational skills
Capable of working with a team to determine solutions
Ability to travel to Wichita, KS during first week of employment for required week-long training
Who we are Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 72 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
What’s in it for you? We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available
Health, Dental & Vision Insurance
Group Life & Long-Term Disability Insurance
Flexible Spending & Health Savings Accounts
Group Cancer Insurance
(K) Retirement Plan w / Company Match
Generous Vacation & Sick Time
Employee Stock Purchase Plan (ESPP)Pet Insurance
Retail Banking Benefits
#J-18808-Ljbffr