Bilingual Outreach Home Visit Specialist - Entry Level

Home Visit Associate

Wider Circle is seeking a Home Visit Associate to join our team and play a key role in our program. The successful candidate will establish trust with our members by conducting one-on-one home visits to provide important information for navigating their health plan, understanding medical conditions, and selecting suitable medical providers and connecting them to needed resources in their community and engaging in life more fully. If you are passionate about serving your community and making connections, join us in our movement to address healthcare inequity.

At Wider Circle, we connect neighbors for better health. Wider Circle's groundbreaking Connect for Life program brings neighbors together in-person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists whose hand-on-hand approach to forming trusted circles is informed by a sophisticated analytics platform. We are on a mission to make the world a better place for older adults and disadvantaged communities.

Responsibilities

1. Visit with members in their homes to review benefits and provide an overview of resources available through their health plan.
2. Encourage members to participate in our events for ECM and other social activities to promote their health wellness, stay up to date with the latest health care offerings, and help them make new friends.
3. Connect and engage with members in person to establish trust and cultivate meaningful relationships in our communities.
4. Help members schedule initial primary care visits and complete annual wellness assessments and establish care with their care manager to obtain needed medical care and follow-up.
5. Model appropriate discipline techniques and positive self-esteem-building behaviors when working with members.
6. Connect with prospective members and develop individualized plans to keep them engaged in their health care and the Enhanced Care Management Program.
7. Help identify members who are natural leaders and invite them to serve as Wider Circle Ambassadors.
8. Serve as an advocate for members, connecting them to their health plans and each other.
9. Create partnerships with local community-based organizations to bring additional services to our members' attention.