Technical Writer as Technical Documentation Quality Manager

The Quality Manager is responsible for ensuring the quality of Technical Product Information in accordance with established writing guidelines and standards. This role involves monitoring and inspecting content, working closely with the team's Technical Writers, reporting on any quality-related issues, and providing training to Technical Writers. This is where you'll excel

You oversee the correction and review of documentation created by the local Technical Writers

You establish, improve, and update writing guidelines for English content creation, and structure modular texts within the CMS System ST4

You assume the responsibility for quality and standards as an ambassador

You assume responsibility for creating and updating documentation included with products based on norms and company-internal standards

You coach and mentor junior technical writers and onboarders across different businesses and conduct training courses for new onboarders

You complete timely and accurate audits; report on findings

You ensure all relevant regulations, work rules, and quality procedures are followed on the department

These are the skills you'll need

You possess a high level of technical expertise

You have advanced user knowledge in XML-based editing systems, preferably ST4 and have knowledge of media editing

Excellent knowledge of written and spoken English, C1 or equivalent

You focus on service and customer-orientation and a commitment to quality

You can work on a team and independently, and have good communication skills, and a sociable demeanour

You are willing to work with international teams, with sound intercultural skills & understanding

You have the ability to convey difficult concepts in a simple and understandable manner

10 – 15 % of travel for onsite training

Questions? We're happy to help! Didier Jean-Louis Chételat Recruiting Partner LinkedIn

Creating impact together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

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