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Castle Subaru

Service Advisor - Mazda

Castle Subaru, Downers Grove, Illinois, United States, 60516

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Great Service Advisors don't just write RO's -- they cultivate and nurture customer relationships. We are building something special at Castle Mazda of Downers Grove, and want you to be a part of it. - Competitive compensation - Opportunity for Growth - Robust benefits package - Paid Time Off Are you driven? Ready to grow as an Advisor? The opportunity is here.

As a Service Advisor at Castle Mazda, you'll manage the flow of the service drive while ensuring every customer receives prompt, professional, and friendly service. You'll own the customer experience from check-in to delivery, answer questions about vehicle concerns, warranties, and repairs, and help ensure technician time is used efficiently. You'll work closely with the shop and maintain strong customer satisfaction scores.

What We Offer

401(K) with company match

Major medical (50% employee paid premium)

Dental

Vision

Voluntary Benefits (Accident, Critical Illness, Disability, and more)

Paid Time Off

Employee vehicle purchase discounts

Career advancement

What You'll Need

Previous Service Advisor/Writer experience, minimum of 2 consecutive years

Mazda experience is preferred

Fantastic communication skills with your customers

Professional, well-groomed personal appearance

Consistent record of service and sales success

Strong record of positive customer satisfaction results

Team oriented and self-motivated

Able to work with little supervision

Clean driving record and valid driver’s license

Service Advisor: $61K - $83K,

up to $100K annually for top performers

We are looking for qualified, quality people who are ready to start their career within our family.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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