The opportunity is here - are you ready?
Our team at
Castle Hyundai in Downers Grove
is seeking high-performing, customer-focused
Service Advisors.
Top performers can earn
up to $150K annually.
Check out what we have to offer and join us.
What We Offer:
Top-tier compensation
A fast-paced, high-traffic dealership
Career growth opportunities
Supportive leadership
Service Advisor Responsibilities
Oversee service orders and flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Service Advisor Qualifications
Previous Service Advisor/Writer experience, minimum of 2 consecutive years
Hyundai experience is preferred
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
Benefits
401(K) with company match
Major medical (50% employee paid premium)
Dental
Vision
Voluntary Benefits (Accident, Critical Illness, Disability, and more)
Paid Time Off
Employee vehicle purchase discounts
Career advancement
Service Advisor: $61K - $83K,
up to $150K annually for top performers
We are looking for qualified, quality people who are ready to start their career within our family.
To learn more about us visit: https://jointeamcastle.com/
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Our team at
Castle Hyundai in Downers Grove
is seeking high-performing, customer-focused
Service Advisors.
Top performers can earn
up to $150K annually.
Check out what we have to offer and join us.
What We Offer:
Top-tier compensation
A fast-paced, high-traffic dealership
Career growth opportunities
Supportive leadership
Service Advisor Responsibilities
Oversee service orders and flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Service Advisor Qualifications
Previous Service Advisor/Writer experience, minimum of 2 consecutive years
Hyundai experience is preferred
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
Benefits
401(K) with company match
Major medical (50% employee paid premium)
Dental
Vision
Voluntary Benefits (Accident, Critical Illness, Disability, and more)
Paid Time Off
Employee vehicle purchase discounts
Career advancement
Service Advisor: $61K - $83K,
up to $150K annually for top performers
We are looking for qualified, quality people who are ready to start their career within our family.
To learn more about us visit: https://jointeamcastle.com/
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.