CMI (Central Moloney)
Product Sales Specialist (Customer Service)
CMI (Central Moloney), Pine Bluff, Arkansas, United States, 71603
Hours:
7:00 am to 4:00 pm (onsite)
Location:
Pine Bluff, AR
About CMI:
Central Moloney has been a trailblazer in manufacturing distribution transformers and transformer components since 1949. Our ISO 9001-certified legacy is built on delivering top-notch products, on-time reliability, and pushing the boundaries of excellence. Join us in powering a future resonating with Central Moloney's strength.
Responsibilities
Enters customer order information in sales system for contract requirements and product specifications
Review customer specifications and create requests to IT to create programs for required format such as reporting frequency, required customer information, email contacts. Contacts customer for approval changes before releasing to production
Submit requests to IT for customer barcoding, asset numbers, specified data cards, specified decals/system, and drawing approvals for customers
Coordinate test reporting between IT and customers
Review terms and conditions for bids as needed
Review proper submission of RFQs (sales contract bids)
Updates quarterly pricing and multi-year contracts in sales system
Prepares purchase orders for order entry
Works with engineering on designs for product purchase orders and blanket contracts
Receive all approval drawings from engineering and forward to customer's engineering contact for approval or if incorrect, work with engineering for a correction/revision and send back for approval. Once final approval is given, remove approval hold and release to production
Assist sales management with fielding customer calls on status updates, contract questions and quotes
Education and Qualifications
High school diploma or equivalent required
1-3 years prior sales support experience preferred
Ability to read and retain detailed information from sales contracts
Strong organizational skills and ability to multi-task
Excellent computer skills with advanced knowledge of MS Excel
Experience with customer portals and order tracking systems
Customer service/relationship experience
Dedication to providing great customer service
Strong communication skills with ability to compose formal responses to customers via letter writing and email
Benefits Medical, Dental, Life, 401k, Vacation Pay
Safety note: This job is considered safety-sensitive because impairment by drugs or alcohol may constitute a threat to health or safety, and/or a lapse of attention could result in injury, illness, or death.
Central Moloney is a tobacco-free facility. The use of tobacco products (including cigarettes, cigars, smokeless tobacco, and e-cigarettes/vapes) is not permitted on company property.
Equal Opportunity Employer Statement : Central Moloney is an equal opportunity employer. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or family status, genetic information, veteran status, or any other status protected by law. We are committed to creating a respectful, fair, and welcoming workplace for all, and we believe that a variety of experiences and perspectives strengthens our team.
Recruitment Policy:
No Third-Party Involvement. We value the interest of all job seekers; however, we do not accept unsolicited resumes or candidate submissions from recruitment agencies, staffing firms, or third-party recruiters. Any resumes submitted in the absence of a signed agreement with Central Moloney will be considered the property of CMI. Central Moloney will not be responsible for any fees related to unsolicited resumes.
Where We Hire
Central Moloney is currently authorized to employ individuals (remote or on-site) only in the following states: Arkansas (AR), Florida (FL), Kansas (KS), Tennessee (TN), Texas (TX), and Wisconsin (WI). We are set up to operate as an employer in these states only, which means we have established the necessary payroll, tax, and compliance requirements there. Candidates must physically reside in one of these states to be eligible for employment. Employment across state lines is not permitted (e.g., residing in Georgia while working at a Florida location).
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7:00 am to 4:00 pm (onsite)
Location:
Pine Bluff, AR
About CMI:
Central Moloney has been a trailblazer in manufacturing distribution transformers and transformer components since 1949. Our ISO 9001-certified legacy is built on delivering top-notch products, on-time reliability, and pushing the boundaries of excellence. Join us in powering a future resonating with Central Moloney's strength.
Responsibilities
Enters customer order information in sales system for contract requirements and product specifications
Review customer specifications and create requests to IT to create programs for required format such as reporting frequency, required customer information, email contacts. Contacts customer for approval changes before releasing to production
Submit requests to IT for customer barcoding, asset numbers, specified data cards, specified decals/system, and drawing approvals for customers
Coordinate test reporting between IT and customers
Review terms and conditions for bids as needed
Review proper submission of RFQs (sales contract bids)
Updates quarterly pricing and multi-year contracts in sales system
Prepares purchase orders for order entry
Works with engineering on designs for product purchase orders and blanket contracts
Receive all approval drawings from engineering and forward to customer's engineering contact for approval or if incorrect, work with engineering for a correction/revision and send back for approval. Once final approval is given, remove approval hold and release to production
Assist sales management with fielding customer calls on status updates, contract questions and quotes
Education and Qualifications
High school diploma or equivalent required
1-3 years prior sales support experience preferred
Ability to read and retain detailed information from sales contracts
Strong organizational skills and ability to multi-task
Excellent computer skills with advanced knowledge of MS Excel
Experience with customer portals and order tracking systems
Customer service/relationship experience
Dedication to providing great customer service
Strong communication skills with ability to compose formal responses to customers via letter writing and email
Benefits Medical, Dental, Life, 401k, Vacation Pay
Safety note: This job is considered safety-sensitive because impairment by drugs or alcohol may constitute a threat to health or safety, and/or a lapse of attention could result in injury, illness, or death.
Central Moloney is a tobacco-free facility. The use of tobacco products (including cigarettes, cigars, smokeless tobacco, and e-cigarettes/vapes) is not permitted on company property.
Equal Opportunity Employer Statement : Central Moloney is an equal opportunity employer. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or family status, genetic information, veteran status, or any other status protected by law. We are committed to creating a respectful, fair, and welcoming workplace for all, and we believe that a variety of experiences and perspectives strengthens our team.
Recruitment Policy:
No Third-Party Involvement. We value the interest of all job seekers; however, we do not accept unsolicited resumes or candidate submissions from recruitment agencies, staffing firms, or third-party recruiters. Any resumes submitted in the absence of a signed agreement with Central Moloney will be considered the property of CMI. Central Moloney will not be responsible for any fees related to unsolicited resumes.
Where We Hire
Central Moloney is currently authorized to employ individuals (remote or on-site) only in the following states: Arkansas (AR), Florida (FL), Kansas (KS), Tennessee (TN), Texas (TX), and Wisconsin (WI). We are set up to operate as an employer in these states only, which means we have established the necessary payroll, tax, and compliance requirements there. Candidates must physically reside in one of these states to be eligible for employment. Employment across state lines is not permitted (e.g., residing in Georgia while working at a Florida location).
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