The Sterling Group
Property Manager Self-Storage, MSD Providence
The Sterling Group, Huntsville, Alabama, United States, 35824
Sterling Group
is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.
Why work for Sterling Group?
Training and Career advancement opportunities
Recognition programs
Competitive wages
Full benefits
Family friendly culture
Work life balance
As a Property Manager Self-Storage you will:
Develop and/or implement the Sterling 5 P’s Business Plan to ensure the property meets or exceeds the expectations of the owners, tenants, vendors, and all customers.
Meet all budgeted physical and economic occupancy goals, as well as achieving monthly financial and physical occupancy goals as set by the Management & Marketing Department.
Generate and increase monthly and annual income, as well as increasing the value of the property.
Analyze monthly financial reports to ensure accuracy and determine business decisions, as well as assist with initial forecasting for annual property budget.
Prepare and submit Daily Activity Report, Capital Expense/Reserve Requests, ensure accuracy of all required reporting duties, as part of the monthly checklist.
Understand and enforce the Sterling Delinquency Process.
Follow and enforce Sterling Rent Collection Policy.
Research and report market conditions, including competitor pricing, promotions, and occupancy levels to assist with pricing strategy.
Maintain office inventory and oversee maintenance inventory levels.
Ensure optimum curb appeal is maintained.
Perform staff development tasks including hiring, training, mentoring, and disciplining all support staff per Sterling Policies.
Work at other Sterling Self-Storage properties as needed and assigned.
Work with outreach staff to maintain a successful marketing plan as laid out in the 5P’s
Reports to District Manager
Schedule Full-time, Monday thru Friday 9am to 6pm; Saturdays 9am to 3pm (1 Saturday off per month). 1 day off during the week when Saturdays are worked. (5 Day work week)
Qualifications
High School Diploma or G.E.D. equivalent, some college education preferred.
Minimum of three (3) years’ experience in management, preferably with a sales background.
Ability to effectively manage a diverse group of remote managers.
Outstanding interpersonal, verbal and written communication skills with strong orientation for customer service required.
Excellent presentation, facilitation, organizational skills and other administrative capabilities.
Ability to adapt to a demanding environment and manage multiple projects effectively.
Extremely proficient in Microsoft Office programs (Word, Excel, and Outlook) YARDI and SiteLink program.
High mathematical acuity including data analysis, attention to detail, forecasting and problem solving.
Other Requirements (Background Check and Drug Screening) Must be able to pass a drug test, driving record, credit check, criminal history, and background checks prior to employment with Sterling Management Ltd.
Physical Demands
Ability to read and comprehend moderately complex documents.
Ability to verbally and in writing communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Frequently operates a computer and other office productivity equipment, such as a copier machine, printer, telephone or fax machine.
Moderate level of repetitive typing using a computer keyboard.
Must be able to remain in a stationary position. Is occasionally required to move about inside the office to access files cabinets, supplies, and office equipment, etc.
Alternate between sitting, standing, walking and climbing stairs.
Occasional bending, stooping, and reaching.
Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes up to 10% of the time.
Occasionally lift, carry and/or move up to 40 pounds.
Medical
Vision
Flexible Spending Account
Group Life Insurance
Voluntary Life Insurance
Short Term Disability
Long Term Disability
Supplemental programs
401(k) Retirement Savings Plan
Employee Assistance Plan
Paid Time Off
Paid holidays
Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is: " Creating the Sterling Story by exceeding expectations... one customer at a time! "
Sterling Group is an equal opportunity employer. We consider all qualified applicants without regard to race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, veteran status, or any other characteristic protected by law.
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is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.
Why work for Sterling Group?
Training and Career advancement opportunities
Recognition programs
Competitive wages
Full benefits
Family friendly culture
Work life balance
As a Property Manager Self-Storage you will:
Develop and/or implement the Sterling 5 P’s Business Plan to ensure the property meets or exceeds the expectations of the owners, tenants, vendors, and all customers.
Meet all budgeted physical and economic occupancy goals, as well as achieving monthly financial and physical occupancy goals as set by the Management & Marketing Department.
Generate and increase monthly and annual income, as well as increasing the value of the property.
Analyze monthly financial reports to ensure accuracy and determine business decisions, as well as assist with initial forecasting for annual property budget.
Prepare and submit Daily Activity Report, Capital Expense/Reserve Requests, ensure accuracy of all required reporting duties, as part of the monthly checklist.
Understand and enforce the Sterling Delinquency Process.
Follow and enforce Sterling Rent Collection Policy.
Research and report market conditions, including competitor pricing, promotions, and occupancy levels to assist with pricing strategy.
Maintain office inventory and oversee maintenance inventory levels.
Ensure optimum curb appeal is maintained.
Perform staff development tasks including hiring, training, mentoring, and disciplining all support staff per Sterling Policies.
Work at other Sterling Self-Storage properties as needed and assigned.
Work with outreach staff to maintain a successful marketing plan as laid out in the 5P’s
Reports to District Manager
Schedule Full-time, Monday thru Friday 9am to 6pm; Saturdays 9am to 3pm (1 Saturday off per month). 1 day off during the week when Saturdays are worked. (5 Day work week)
Qualifications
High School Diploma or G.E.D. equivalent, some college education preferred.
Minimum of three (3) years’ experience in management, preferably with a sales background.
Ability to effectively manage a diverse group of remote managers.
Outstanding interpersonal, verbal and written communication skills with strong orientation for customer service required.
Excellent presentation, facilitation, organizational skills and other administrative capabilities.
Ability to adapt to a demanding environment and manage multiple projects effectively.
Extremely proficient in Microsoft Office programs (Word, Excel, and Outlook) YARDI and SiteLink program.
High mathematical acuity including data analysis, attention to detail, forecasting and problem solving.
Other Requirements (Background Check and Drug Screening) Must be able to pass a drug test, driving record, credit check, criminal history, and background checks prior to employment with Sterling Management Ltd.
Physical Demands
Ability to read and comprehend moderately complex documents.
Ability to verbally and in writing communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Frequently operates a computer and other office productivity equipment, such as a copier machine, printer, telephone or fax machine.
Moderate level of repetitive typing using a computer keyboard.
Must be able to remain in a stationary position. Is occasionally required to move about inside the office to access files cabinets, supplies, and office equipment, etc.
Alternate between sitting, standing, walking and climbing stairs.
Occasional bending, stooping, and reaching.
Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes up to 10% of the time.
Occasionally lift, carry and/or move up to 40 pounds.
Medical
Vision
Flexible Spending Account
Group Life Insurance
Voluntary Life Insurance
Short Term Disability
Long Term Disability
Supplemental programs
401(k) Retirement Savings Plan
Employee Assistance Plan
Paid Time Off
Paid holidays
Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is: " Creating the Sterling Story by exceeding expectations... one customer at a time! "
Sterling Group is an equal opportunity employer. We consider all qualified applicants without regard to race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, veteran status, or any other characteristic protected by law.
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