Resident Services

Resident Services Coordinator

Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do! We own and manage our own properties, and we have one asset that sets us apart from the others Berkshire people.

We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and so much more!) Take a look at what makes us different.

Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time.

Here is what your day might look like...

As one of our Resident Services Coordinators your day is all about BEING FLEXIBLE!!! The go to person!! The Residents and the site departments depend on you!! Your day includes supporting the Leasing department (and stepping in when necessary to sell/lease) working with renewals and helping the maintenance team to ensure great service! Paying attention to the details makes you the person the resident's love to see!

• Being that go to person for the residents! You've got the answers!!
• Be the right-hand person for the leasing team!! Helping to greet prospective clients and possibly showing the property if a helping hand is needed
• You might work with the residents and team to promote our lease renewals
• Be the voice of the property handling our phone calls.
• Processing the service request from resident, to maintenance and the follow up
• Be entrepreneurial with suggestions and ideas for improving resident satisfaction and events

Berkshire is committed to providing equal opportunity in all practices, which affect employees and applicants for employment. The company shall ensure that decisions affecting employees are made without regard to their race, color, religion, sex, national origin, age, disability, citizenship, genetic information, or any other protected category under federal, state or local law. Berkshire's Equal Employment Opportunity Policy requires the commitment of every Property Manager and Supervisor. All employees are expected to participate in and actively support these efforts.

Skills

Required

Communication: Intermediate

Customer Service: Intermediate

Behaviors

Required

Team Player: Works well as a member of a group

Preferred

Innovative: Consistently introduces new ideas and demonstrates original thinking

Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter: Inspired to perform without outside help

Education

Preferred

High School or better in Business.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.