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Gastro Health

Patient Relations Representative

Gastro Health, Cincinnati, Ohio, United States, 45202

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Gastro Health Is Seeking A Full-Time Patients Relations Representative To Join Our Team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This Role Offers:

A great work/life balance No weekends or evenings

Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties You Will Be Responsible For: Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers. Schedule, confirm, and cancel office appointments as patients call in. Work on referrals and import demographics from patient portal. Pick up voicemail messages on a daily basis. Verify patients health plan benefits & obtain authorization, if needed. Assist patients with questions and/or concerns regarding procedures Request medical records from doctors and hospitals Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Other duties as assigned Minimum Requirements High school diploma or GED equivalent 2+ years medical administration experience desired We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.