Gastro Health is hiring: Patient Relations Representative in Cincinnati

Gastro Health Is Seeking A Full-Time Patients Relations Representative To Join Our Team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This Role Offers:

• A great work/life balance
• No weekends or evenings Monday thru Friday
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Duties You Will Be Responsible For:

• Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
• Schedule, confirm, and cancel office appointments as patients call in.
• Work on referrals and import demographics from patient portal.
• Pick up voicemail messages on a daily basis.
• Verify patients health plan benefits & obtain authorization, if needed.
• Assist patients with questions and/or concerns regarding procedures
• Request medical records from doctors and hospitals
• Call-in new prescriptions and refills and obtain authorization if necessary
• Obtain lab results including stat requests
• Other duties as assigned

Minimum Requirements

• High school diploma or GED equivalent
• 2+ years medical administration experience desired

We offer a comprehensive benefits package to our eligible employees:

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.