Bilingual Remote Service Desk Analyst (French/English)

A global technology services firm is seeking a Bilingual (French/English) Service Desk Analyst to provide level 1 support to users. This remote position requires a minimum of 6 months in a similar role and strong customer service skills. Key responsibilities include troubleshooting technical issues via phone, email, or chat, and ensuring documentation of all tickets. Candidates must be bilingual in English and French and possess excellent communication and problem-solving skills. The role offers a pay rate of $18 per hour plus bonuses. #J-18808-Ljbffr