Bilingual Remote Service Desk Analyst (French/English)

A leading global technology firm is seeking a Bilingual Service Desk Analyst to provide remote Level 1 technical support. The ideal candidate will speak both French and English and possess strong customer service skills. Responsibilities include resolving technical issues via phone, email, or chat, and documenting all interactions. Previous experience in technical support and excellent troubleshooting abilities are essential. This full-time position requires availability for a specific night shift schedule and offers a competitive hourly wage with additional benefits. #J-18808-Ljbffr