Bilingual Remote Service Desk Analyst (French/English)

A leading global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support. Responsibilities include diagnosing technical issues through phone, email, or chat, ensuring customer satisfaction, and documenting support tickets accurately. Candidates must be bilingual in English and French, possess strong troubleshooting and communication skills, and have at least six months of relevant experience. This full-time position offers remote work flexibility and a competitive pay structure. #J-18808-Ljbffr