Bilingual Remote Service Desk Analyst (French/English)

A global technology services firm is seeking a Bilingual Service Desk Analyst. In this role, you'll provide Level 1 technical support, diagnosing issues over phone, email, or chat. A strong customer service orientation and bilingual proficiency in English and French are essential. Applicants should have at least 6 months of experience in a service desk role and must demonstrate troubleshooting skills and a detail-oriented approach. This is a full-time remote position with designated shifts. #J-18808-Ljbffr