Bilingual Remote Service Desk Analyst (French/English)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support remotely. Responsibilities include offering IT support through phone, email, or chat, diagnosing technical issues, and ensuring proper documentation of service requests. The ideal candidate must be bilingual in English and French with at least 6 months of experience in a service desk or technical support role. This position offers $18 per hour plus language bonus and requires a flexible schedule during 3rd shift hours. #J-18808-Ljbffr