CAI
A global technology services firm is seeking a Bilingual (French/English) Service Desk Analyst to provide Level 1 technical support remotely. The role requires excellent customer service skills and at least 6 months of experience in a related position. You'll handle requests, troubleshoot issues, and document all interactions effectively. The position is full-time, 3rd shift, and offers $18 per hour plus a language bonus. The company provides comprehensive medical and retirement benefits.
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