CAI
Bilingual Remote Service Desk Analyst (French/English)
CAI, Raleigh, North Carolina, United States, 27601
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote Level 1 technical support. Responsibilities include assisting users with technical requests, troubleshooting issues, and providing excellent customer service. The ideal candidate is bilingual in English and French, has at least 6 months of relevant experience, and demonstrates strong communication and problem-solving skills. This position offers $18 per hour along with additional benefits such as medical and 401k access.
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