Upstate Medical University
Job Summary
SUNY Upstate Urology Clinic
is seeking a
Clerical Specialist II
to be a part of the Urology Team at
Upstate's Community Campus .
Key Responsibilities
Provide clerical support in the Ambulatory Care setting.
Perform standardized patient check‑in and check‑out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information is correct and updated in the system.
Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co‑pays.
Obtain insurance authorizations, referrals, and manage denial processes. Understands the need for ABN’s and Waiver of Liability patient signatures.
Attend education on insurance changes and updates.
Use of computer systems such as Epic, Microsoft applications, etc. as needed.
Generate routine forms and other documentation.
Answer telephone, prioritize incoming mail, faxes and correspondence.
Accept assignments to other areas as needed.
Minimum Qualifications
Associate’s degree and two (2) years relevant clerical experience or an equivalent combination of education and experience.
Computer skills and keyboarding are necessary.
Ability to maintain good public relations with patients, visitors, co‑workers and other individuals.
Excellent written/oral communication skills required.
Preferred Qualifications Knowledge of medical billing and experience in an ambulatory administrative setting preferred.
Work Days Monday-Friday, 8:00 am - 4:30 pm (No Weekend or Holidays)
Message To Applicants Salary Range:
$41,600-$52,478,
DOE
Recruitment Office: Human Resources
#J-18808-Ljbffr
is seeking a
Clerical Specialist II
to be a part of the Urology Team at
Upstate's Community Campus .
Key Responsibilities
Provide clerical support in the Ambulatory Care setting.
Perform standardized patient check‑in and check‑out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information is correct and updated in the system.
Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co‑pays.
Obtain insurance authorizations, referrals, and manage denial processes. Understands the need for ABN’s and Waiver of Liability patient signatures.
Attend education on insurance changes and updates.
Use of computer systems such as Epic, Microsoft applications, etc. as needed.
Generate routine forms and other documentation.
Answer telephone, prioritize incoming mail, faxes and correspondence.
Accept assignments to other areas as needed.
Minimum Qualifications
Associate’s degree and two (2) years relevant clerical experience or an equivalent combination of education and experience.
Computer skills and keyboarding are necessary.
Ability to maintain good public relations with patients, visitors, co‑workers and other individuals.
Excellent written/oral communication skills required.
Preferred Qualifications Knowledge of medical billing and experience in an ambulatory administrative setting preferred.
Work Days Monday-Friday, 8:00 am - 4:30 pm (No Weekend or Holidays)
Message To Applicants Salary Range:
$41,600-$52,478,
DOE
Recruitment Office: Human Resources
#J-18808-Ljbffr