Infosys
Job Description
Infosys is seeking a
Senior Manager Client Services or Sales Scaling Client Partner
to support a portfolio of financial services accounts for our BFS Practice. The Senior Manager-Client Services (SMCS) is responsible for all client interfaces within the assigned account scope. The SMCS works together with their manager (Group MCS) to build an account plan and direct client management activities based on the account plan.
Role Description
Assess industry trends, customer needs and Infosys capabilities to identify vertical solutions/offerings for consumer product customers
Client relationship management and business development: manage client relationships, build a portfolio of $20M or more
Develop and present solutions & roadmap for service offerings
Collaborate with relevant units to develop and launch the solutions/offerings
Collaborate with sales and account teams in launching the solutions/offerings
Orchestrate the pre-sales and sales process to close deals
Provide oversight during implementation and plough back learning to improve the solutions/offerings
Required Qualifications
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
15+ years of experience, with strong consulting and industry solutions experience
Knowledge of the financial services industry specific go-to-market solutions
Good understanding of the consumer products and retail industry specific business issues and drivers
Hands-on experience with vertical service offering creation, proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication and presentation skills
Wide variety of IT and business consulting engagement experience within a Global Delivery model
Candidates authorized to work for any employer in Canada OR the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications
MBA degree or foreign equivalent and 15+ years of experience
Knowledge of industry specific go-to-market solutions for BFS
Strong understanding of industry specific business issues and drivers
Experience running large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship
Experience managing $20mm+ portfolio consisting of multiple accounts
Able to travel as needed
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Work Location Des Moines, IA
Country USA
State / Region / Province Iowa
Company ITL USA
Interest Group Infosys Limited
Domain Banking, Financial services
Skillset Domain|Sales|Sales Execution
Role Designation 2817ASMCS Senior Manager - Client Services
#J-18808-Ljbffr
Senior Manager Client Services or Sales Scaling Client Partner
to support a portfolio of financial services accounts for our BFS Practice. The Senior Manager-Client Services (SMCS) is responsible for all client interfaces within the assigned account scope. The SMCS works together with their manager (Group MCS) to build an account plan and direct client management activities based on the account plan.
Role Description
Assess industry trends, customer needs and Infosys capabilities to identify vertical solutions/offerings for consumer product customers
Client relationship management and business development: manage client relationships, build a portfolio of $20M or more
Develop and present solutions & roadmap for service offerings
Collaborate with relevant units to develop and launch the solutions/offerings
Collaborate with sales and account teams in launching the solutions/offerings
Orchestrate the pre-sales and sales process to close deals
Provide oversight during implementation and plough back learning to improve the solutions/offerings
Required Qualifications
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
15+ years of experience, with strong consulting and industry solutions experience
Knowledge of the financial services industry specific go-to-market solutions
Good understanding of the consumer products and retail industry specific business issues and drivers
Hands-on experience with vertical service offering creation, proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication and presentation skills
Wide variety of IT and business consulting engagement experience within a Global Delivery model
Candidates authorized to work for any employer in Canada OR the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications
MBA degree or foreign equivalent and 15+ years of experience
Knowledge of industry specific go-to-market solutions for BFS
Strong understanding of industry specific business issues and drivers
Experience running large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship
Experience managing $20mm+ portfolio consisting of multiple accounts
Able to travel as needed
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Work Location Des Moines, IA
Country USA
State / Region / Province Iowa
Company ITL USA
Interest Group Infosys Limited
Domain Banking, Financial services
Skillset Domain|Sales|Sales Execution
Role Designation 2817ASMCS Senior Manager - Client Services
#J-18808-Ljbffr