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Nucor

Inside Sales Representative - Residential

Nucor, Arthur, Illinois, United States, 61911

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Job Details Division: CHI Overhead Doors

Location: Arthur, IL, United States

Other Available Locations: N/A

Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.

Basic Job Functions We are looking for a highly motivated and enthusiastic inside Sales Representative to join our team. The Inside Sales Representative plays a critical role in supporting customers by providing accurate quotes, processing orders, answering product and logistics questions, and delivering a high level of service throughout the sales cycle. This role combines sales support, technical product knowledge, and light engineering calculations related to garage door applications. The ideal candidate is detail-oriented, customer-focused, and comfortable working with technical products in a fast-paced environment.

Job Responsibilities Sales Support & Quoting

Prepare accurate and timely quotes based on customer requirements, specifications, and application needs

Assist customers with product selection and configuration for garage door systems

Follow up on quotes to support conversion and customer satisfaction

Order Processing

Enter and manage customer orders accurately in the ERP/order management system

Verify pricing, lead times, product specifications, and shipping details

Coordinate with internal teams to ensure orders are processed correctly and on time

Product & Technical Support

Answer customer questions related to products, applications, and compatibility

Perform light engineering tasks such as sizing, load calculations, and basic application reviews for garage door systems

Review drawings, measurements, and specifications to ensure proper product selection

Logistics & Customer Service

Respond to customer inquiries regarding order status, lead times, shipping, and delivery

Resolve order issues, discrepancies, or changes in a timely and professional manner

Serve as a primary point of contact for customers throughout the order lifecycle

Internal Collaboration

Work closely with outside sales, engineering, production, and logistics teams

Communicate customer requirements clearly to internal stakeholders

Contribute to continuous improvement of sales and customer service processes

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Compensation Data Total Starting Pay: $24.03-$30.76/hour + Annual ROA bonus

ROA Bonus ROA Bonus percentage is variable, determinate upon company performance each year, up to 33% of annual salary.

Profit-Sharing 10% of Nucor’s pre-tax earnings are contributed to the Profit Sharing Plan annually and distributed to all eligible teammates. A large portion is deposited into your profit-sharing account, and a smaller portion is distributed in cash. Current 6-year average = 19.88% of your eligible earnings. Eligible earnings include regular pay, overtime, and bonus.

Benefits C.H.I. Overhead Doors, a Nucor company, is proud to offer industry-leading benefits to its teammates. Visit nucor.com/benefits to learn more. These benefits include, but are not limited to:

Annual Profit-Sharing Bonus

401K program with company match

Paid maternity & Paternity leave

Paid time off, 11 paid holidays, 1 personal day

Short-term disability/sick pay

Zero-deductible medical & dental insurance

Vision insurance

On-Site Health Clinic in Arthur, IL (free for teammates' & their covered spouses & dependents)

Teladoc (free virtual access to medical, dermatology, and mental health professionals)

No-cost physical therapy & wellness programs

Nucor stock purchase plan with company match

Minimum Qualifications 1 years of experience in inside sales, customer service, or sales support (manufacturing or distribution)

Preferred Qualifications

Strong attention to detail and organizational skills

Ability to interpret technical information, drawings, or specifications

Proficiency with ERP systems, CRM tools, and Microsoft Office

Excellent written and verbal communication skills

Excellent communication and interpersonal skills.

Experience with CRM systems and online communication platforms.

Highly organized, self-motivated, and goal-oriented.

Ability to work independently and in a team environment.

Bachelor's degree in business administration, sales, marketing, or a related field is desirable

Nucor is an Equal OpportunityEmployer and a drug-free workplace

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