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Humana Inc

Remote VoC & BI Lead: Digital Experience Insights

Humana Inc, Helena, Montana, us, 59604

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A healthcare services company in Montana is seeking a Digital Voice of Customer (VoC) Program Leader & Insights Champion. This role will advance the VoC strategy, manage vendor relationships, collaborate across functions, and utilize data analysis to drive user experience improvements. Candidates should have a Bachelor’s degree with extensive data analysis experience, strong vendor management skills, and excellent storytelling abilities to influence stakeholders. A competitive compensation package is offered, alongside comprehensive benefits. #J-18808-Ljbffr