Remote VoC & BI Lead: Digital Experience Insights

A leading health insurance provider in the United States seeks a Digital Voice of Customer (VoC) Program Leader to drive the end-to-end VoC strategy. Responsibilities include managing vendor relationships, analyzing customer data, and collaborating with cross-functional teams to enhance customer experience. The ideal candidate will have a strong background in data analysis and project leadership, with the ability to synthesize insights and influence decision-making across the organization. Competitive salary and benefits package offered. #J-18808-Ljbffr