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Remote VoC & BI Lead: Digital Experience Insights

Humana Inc, San Juan, San Juan, us, 00902

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A health-focused organization is seeking a Digital Voice of Customer Program Leader in San Juan, Puerto Rico. This role involves leading the VoC strategy, managing vendor relationships, and analyzing customer data to enhance experiences. The ideal candidate should possess strong analytical and vendor management skills, with a Bachelor's or Master's degree in a relevant field and substantial leadership experience. Competitive compensation and comprehensive benefits are provided, alongside opportunities for impact in consumer healthcare. #J-18808-Ljbffr