
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Boise, Idaho, United States, 83708
A leading health services organization is seeking a Digital Voice of Customer Program Leader in Boise, Idaho. This role involves advancing the end-to-end VoC strategy, managing vendor relationships, and driving adoption of insights across the organization. The ideal candidate will analyze data to uncover trends affecting user experiences and have strong communication skills. A Bachelor's degree and significant experience in data analysis, along with project leadership skills, are required. A competitive salary and comprehensive benefits are provided.
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