Humana Inc
A healthcare services organization seeks a Digital Voice of Customer Program Leader in Montpelier, Vermont. You will develop and manage the VoC strategy, ensuring alignment with customer experience goals. Responsibilities include vendor management with Qualtrics, collaborating with cross-functional teams, and analyzing customer data to identify trends. The ideal candidate has strong project leadership and data analysis skills, along with excellent communication abilities. This full-time role offers a competitive salary and comprehensive benefits package.
#J-18808-Ljbffr