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Healthcare IT Sales Executive VI - Eastern Region

Rackspace Technology, New York, New York, us, 10261

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Overview

Healthcare IT Sales Executive VI - NY/NJ position focused on identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace, acquire new customers, and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Engages with C-suite executives, translating technology into impactful business solutions and understanding customer challenges and competitor behavior. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and supports the development and implementation of strategic account plans, embodying Rackspace\'s core values in the sales arena. Higher-levels are responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives. Key Responsibilities

Other Incidental tasks related to the job, as necessary Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers Create and implement account development strategies that exploit the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)) Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts Build strategic relationships and Rackspace credibility within the target organization and engage at all levels of the Customer’s leadership team Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards Maintain awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting Responsible for adhering to company security policies and procedures as directed Installed base growth - revenue Execution of new sales opportunities - MRR Access to new departments / divisions KPIs, documentation, process tracked via Salesforce Knowledge

Expert-level knowledge of professional sales training and sales process Expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers Skills

Analytical Skills Buying Process Skills Client/Customer Service Data-driven Decision Making Leadership Negotiation Skills New Account Acquisition Skills People Management Public Speaking Presentation Building Quality Assurance Sales Lead Generation Skills Sales Management Sales Operations Management Education

High School Diploma or regional equivalent required Bachelor\'s Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement Experience

15+ years of experience in the field of role required Travel

Domestic/international travel required, greater than 50%

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