Healthcare IT Services Sales Executive VI - Boston or NYC
Rackspace Technology, New York, New York, us, 10261
Healthcare IT Services Sales Executive VI - Boston or NYC
Specializes in identifying, developing, and closing opportunities with new or existing customers to deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi-cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.
Career Level Summary
Recognized as an expert within the company and requires in-depth and/or breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function
Solves unique problems that have a broad impact on the business
Contributes to the development of organizational sub-function strategy
Progression to this level is typically restricted on the basis of business requirements
Critical Competencies
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results
Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success
Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions
Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions
Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders
Key Responsibilities
Other incidental tasks related to the job, as necessary
Responsible for full sales cycle from lead to close
Builds and owns account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and strategic accounts assigned to them
Builds and owns integrated portfolio plan to prioritize activities targeted at prospects and customer base
Provides input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy
Coordinate with Marketing and BDRs to select targeted marketing plays to run for sales plays
Leads defined sales process for all Rackspace solutions
Conduct targeted outbound prospecting within assigned accounts. Collaborates with sales support on outbound efforts and lead generation activities
Utilizes business relationships to drive new business opportunities for new and/or existing enterprise accounts
Engage potential customer to understand high-level needs and verify right fit for Rackspace solution and to qualify leads based on set framework
Performs proactive assessments of how well Rackspace solutions meet the customer requirements and what customization would be required; presents the assessment to customers as part of the sales process
Lead efforts to create proposal for solution to prove value add. Provides customers with Rackspace product offering based on facts and an understanding of their current/future business needs and objectives
Develops and delivers innovative strategies that benefit customers and/or customers
Develops and nurtures relationships with key stakeholder to drive decisions that result in the close of the sale
Leads the negotiation, closure, and documentation of customer contracts and renewals
Recognized as an expert within Rackspace
Proactively identifies and participates in the resolution of complex problems that impact the direction of the business
Identifies opportunities to create promoter Partners & Customers and works to identify new ways to leverage our product set in order to delight them
Cultivates and maintains strong relationships with Support Teams, Account Managers and Sales Support Teams
Works closely with Sales Engineers, Technical Sales Reps to perform in depth assessment of customer needs and infrastructures
Utilizes business relationships to drive new opportunities
Knowledge
Expert-level knowledgeable in professional sales training and sales process
Expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline
Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers
Skills
Analytical Skills
Buying Process Skills
Client/Customer Service
Data-driven Decision Making
Leadership
Negotiation Skills
New Account Acquisition Skills
People Management
Public Speaking
Presentation Building
Quality Assurance
Sales Lead Generation Skills
Sales Management
Sales Operations Management
Education
High School Diploma or regional equivalent required
Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
Experience
15+ years of experience in the field of role required
Travel
Domestic/international travel required, greater than 50%
Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Pay transparency
The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.
The anticipated starting pay range for Colorado is: 201,900 – 296,120
The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: 215,000 – 315,260
The anticipated starting pay range for California, New York City and Washington is: 235,200 – 344,960
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here
#J-18808-Ljbffr
Career Level Summary
Recognized as an expert within the company and requires in-depth and/or breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function
Solves unique problems that have a broad impact on the business
Contributes to the development of organizational sub-function strategy
Progression to this level is typically restricted on the basis of business requirements
Critical Competencies
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results
Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success
Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions
Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions
Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders
Key Responsibilities
Other incidental tasks related to the job, as necessary
Responsible for full sales cycle from lead to close
Builds and owns account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and strategic accounts assigned to them
Builds and owns integrated portfolio plan to prioritize activities targeted at prospects and customer base
Provides input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy
Coordinate with Marketing and BDRs to select targeted marketing plays to run for sales plays
Leads defined sales process for all Rackspace solutions
Conduct targeted outbound prospecting within assigned accounts. Collaborates with sales support on outbound efforts and lead generation activities
Utilizes business relationships to drive new business opportunities for new and/or existing enterprise accounts
Engage potential customer to understand high-level needs and verify right fit for Rackspace solution and to qualify leads based on set framework
Performs proactive assessments of how well Rackspace solutions meet the customer requirements and what customization would be required; presents the assessment to customers as part of the sales process
Lead efforts to create proposal for solution to prove value add. Provides customers with Rackspace product offering based on facts and an understanding of their current/future business needs and objectives
Develops and delivers innovative strategies that benefit customers and/or customers
Develops and nurtures relationships with key stakeholder to drive decisions that result in the close of the sale
Leads the negotiation, closure, and documentation of customer contracts and renewals
Recognized as an expert within Rackspace
Proactively identifies and participates in the resolution of complex problems that impact the direction of the business
Identifies opportunities to create promoter Partners & Customers and works to identify new ways to leverage our product set in order to delight them
Cultivates and maintains strong relationships with Support Teams, Account Managers and Sales Support Teams
Works closely with Sales Engineers, Technical Sales Reps to perform in depth assessment of customer needs and infrastructures
Utilizes business relationships to drive new opportunities
Knowledge
Expert-level knowledgeable in professional sales training and sales process
Expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline
Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers
Skills
Analytical Skills
Buying Process Skills
Client/Customer Service
Data-driven Decision Making
Leadership
Negotiation Skills
New Account Acquisition Skills
People Management
Public Speaking
Presentation Building
Quality Assurance
Sales Lead Generation Skills
Sales Management
Sales Operations Management
Education
High School Diploma or regional equivalent required
Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
Experience
15+ years of experience in the field of role required
Travel
Domestic/international travel required, greater than 50%
Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Pay transparency
The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.
The anticipated starting pay range for Colorado is: 201,900 – 296,120
The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: 215,000 – 315,260
The anticipated starting pay range for California, New York City and Washington is: 235,200 – 344,960
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here
#J-18808-Ljbffr