FLEX (0-19.5 HOURS) SALES ASSOCIATE - FAMILY SHOES - FASHION STORE - NAVAL BASE

Job Description - FLEX (0-19.5 HOURS) SALES ASSOCIATE - FAMILY SHOES - FASHION STORE - NAVAL BASE SAN DIEGO (250003VU)

Job Description

FLEX (0-19.5 HOURS) SALES ASSOCIATE - FAMILY SHOES - FASHION STORE - NAVAL BASE SAN DIEGO

Job Number

250003VU

Primary Location

Family Shoes, Naval Base San Diego

Organization

NAVSTA San Diego

Pay Range: $17.25 (depends on experience)

Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.

By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

TAX FREE SHOPPING PRIVILEGES

FREE BUS PASSES/FREE PARKING

DISCOUNTED TICKETS AT MWR

ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Job Summary

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

Customer Service

• Proactively engage and make a connection with customers.
• Ask questions and listen to customers' needs.
• Direct customers to merchandise, informing them about upcoming events/promotions/mobile offers/STAR card.
• Cooperate and build positive inclusive and respectful relationships; take accountability for your own actions and outcomes.

Organization

• Maintaining store appearance.

Sales

• Cross‑sell products and be familiar with store layout. Suggest to customers the latest trends and current promotions based on customers’ individual needs.
• Upsell products.
• Learn product features, keep up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Use a Point‑of‑Sales system, process cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customers.
• Complete various forms of paperwork reports and reconciliation.

Inventory

• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.

Dependability

• Adherence to assigned work schedule. Accurate and complete follow‑through on work assignments.

Other Duties as Assigned

Other duties as assigned.

Qualifications

Product Knowledge

• Basic knowledge of products/merchandise.

Experience

• Retail experience preferred but not required.

Communication Skills

• Strong interpersonal and communication skills. Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette.

Mathematical Skills

• Basic math functions such as addition, subtraction, multiplication and division.

Reasoning Ability

• Ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

Physical Demands / Work Environment

• This position involves constant, moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25lbs and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Other Skills

• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Work Hours

• Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

This position may work across multiple locations based on business needs. The initial assignment will be in Family Shoes

No experience required. High school graduate or equivalent preferred.