NAVY EXCHANGE SERVICE COMMAND (NEXCOM) is hiring: FLEX (0-19.5 HOURS) SALES ASSO

FLEX (0-19.5 HOURS) SALES ASSOCIATE - FAMILY SHOES - FASHION STORE - NAVAL BASE SAN DIEGO

Apply for the FLEX (0-19.5 HOURS) SALES ASSOCIATE - FAMILY SHOES - FASHION STORE - NAVAL BASE SAN DIEGO position at NAVY EXCHANGE SERVICE COMMAND (NEXCOM).

Come work for us as a federal employee and help support our mission by providing customers with quality goods and services and supporting quality of life programs for active‑duty military, retirees, reservists and their families.

By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

• TAX FREE SHOPPING PRIVILEGES
• FREE BUS PASSES/FREE PARKING
• DISCOUNTED TICKETS AT MWR
• ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Job Summary: As a sales associate you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and able to articulate our purpose in an educational, insightful and professional manner. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

Customer Service

• Proactively engage and make a connection with customers.
• Ask questions and listen to customers' needs.
• Direct customers to merchandise and inform them about upcoming events/promotions/mobile offers/STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive and respectful relationships and take accountability for your own actions and outcomes.

Organization

• Maintain store appearance.

Sales

• Cross‑sell products and know the layout of the store. Make suggestions to customers on latest trends and current promotions based on their needs.
• Upsell products.
• Learn product features, keep up with the latest trends, and leverage company tools and technology to confidently provide the customer with product knowledge and specs.
• Use a Point‑of‑Sales system to process cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customers.
• Complete various forms of paperwork, reports and reconciliation.

Inventory

• Be the keeper of merchandise, complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.

Dependability

• Adhere to assigned work schedule.
• Accurately and completely follow through on work assignments.

Other Duties

Other duties as assigned.

Qualifications

Product Knowledge

• Basic knowledge of products and merchandise.

Experience

• Retail experience preferred but not required.

Communication Skills

• Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette.

Mathematical Skills

• Basic math functions such as addition, subtraction, multiplication and division.

Reasoning Ability

• Ability to multi‑task while being attentive to customers, remaining flexible to the needs of the business, working as part of a team, and taking initiative independently of direct supervision.

Physical Demands / Work Environment

• This position involves constant movement, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision requirements include close vision, color vision, depth perception, and ability to adjust focus. Lifting at least 25 lbs up to 50 lbs in some departments. Work typically performed indoors but may be assigned outdoors depending on location.

Other Skills

• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Work Hours

• Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.

This position may work across multiple locations based on business needs. The initial assignment will be in Family Shoes.

No experience required. High School Graduate or equivalent preferred.

Primary Location

United States-California-San Diego

Organization

NAVSTA San Diego

Schedule

Flexible (0 - 19.5 hours)

Unposting Date

Jan 15, 2026, 10:59:00 PM

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Other

Industries

Retail