Director of Customer Support & Technical Operations Job at Adonis in New York

A leading technology firm is seeking a Director, Client Support to build and scale a data-driven support organization. This role involves enhancing the customer support experience, leading a high-performing team, and utilizing data to improve product reliability. The ideal candidate has over 8 years of experience in client support with strong technical skills, passionate about creating effective infrastructure that fosters customer confidence and scalability. This role offers a competitive salary and benefits. #J-18808-Ljbffr In Summary: A leading technology firm is seeking a Director, Client Support to build and scale a data-driven support organization . The ideal candidate has over 8 years of experience in client support with strong technical skills . This role offers a competitive salary and benefits . En Español: Una empresa de tecnología líder está buscando un Director, Apoyo al Cliente para construir y escalar una organización de soporte basada en datos. Este papel implica mejorar la experiencia del servicio al cliente, liderar un equipo de alto rendimiento y utilizar los datos para mejorar la fiabilidad del producto. El candidato ideal tiene más de 8 años de experiencia en apoyo al cliente con fuertes habilidades técnicas, apasionado por crear infraestructura efectiva que fomente la confianza y escalabilidad del cliente.