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Duck River Electric Membership Corporation

Customer Service Representative

Duck River Electric Membership Corporation, Jackson, Mississippi, United States, 39200

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Federated Rural Electric Association headquartered in Jackson, MN is seeking a motivated

Customer Service Representative

to join our broadband department in Jackson, MN.

Key Responsibilities

Customer service

Billing assistance

Operational assistance

Inventory

Other duties as assigned by the broadband operations manager

Submit a resume and cover letter to:

Pam Heser, Executive Administrative Assistant, Federated Rural Electric

heser@FREA.coop by the application deadline of

February 16th, 2026 .

Full details can be found on our website https://www.federatedrea.coop under the employment tab.

Required Qualifications

Three years experience in customer service (preferred)

Experience in telecommunications/broadband industries

Working knowledge of all Microsoft Office programs, billing software applications, Fiber/Fixed Wireless Deployment and operations, and Network Monitoring systems

Must be able to meet and communicate effectively with people and fellow employees

Must be sympathetic to cooperative principles

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