Cable ONE
Why consider this job opportunity
Health benefits starting from day one, including medical, dental, and vision plans
Generous paid time off for vacations, holidays, and personal days
401(k) with 100% company match (up to 5%) from day one
Tuition reimbursement up to $5,250 in your first year
Clear opportunities for career advancement and growth within the organization
Supportive and collaborative work environment that values individual contributions
What to Expect (Job Responsibilities)
Learn and apply retention sales and customer care concepts, procedures, and methodologies
Respond to inbound customer inquiries via phone or ticketing systems with personalized communication
Handle customer-facing duties including billing inquiries, service scheduling, and product returns
Use effective telephone-based selling skills to build rapport and identify customer needs
Meet or exceed weekly and monthly sales activity goals while following company-approved scripts
What is Required (Qualifications)
High School Diploma or GED
Ability to ask fact‑finding questions to identify solutions aligned with customer needs
Demonstrated patience and professionalism in all customer interactions
Strong communication and active listening skills
Ability to remain composed and empathetic in high‑pressure situations
How to Stand Out (Preferred Qualifications)
Working knowledge of Cable One products and services
Ability to sit for extended periods and lift up to 10 pounds
Experience in a customer service or sales role within the telecommunications industry
Equal-Opportunity Statement We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Health benefits starting from day one, including medical, dental, and vision plans
Generous paid time off for vacations, holidays, and personal days
401(k) with 100% company match (up to 5%) from day one
Tuition reimbursement up to $5,250 in your first year
Clear opportunities for career advancement and growth within the organization
Supportive and collaborative work environment that values individual contributions
What to Expect (Job Responsibilities)
Learn and apply retention sales and customer care concepts, procedures, and methodologies
Respond to inbound customer inquiries via phone or ticketing systems with personalized communication
Handle customer-facing duties including billing inquiries, service scheduling, and product returns
Use effective telephone-based selling skills to build rapport and identify customer needs
Meet or exceed weekly and monthly sales activity goals while following company-approved scripts
What is Required (Qualifications)
High School Diploma or GED
Ability to ask fact‑finding questions to identify solutions aligned with customer needs
Demonstrated patience and professionalism in all customer interactions
Strong communication and active listening skills
Ability to remain composed and empathetic in high‑pressure situations
How to Stand Out (Preferred Qualifications)
Working knowledge of Cable One products and services
Ability to sit for extended periods and lift up to 10 pounds
Experience in a customer service or sales role within the telecommunications industry
Equal-Opportunity Statement We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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