Humana Inc
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Lincoln, Nebraska, United States, 68511
A leading healthcare organization seeks a Digital Voice of Customer Program Leader in Lincoln, Nebraska. The role includes owning the VoC strategy, managing vendor relations, and analyzing data to enhance customer experiences. Candidates must have a bachelor's degree, extensive experience in data analysis, and strong leadership skills. This position offers a salary range of $117,600 - $161,700 annually, plus bonus potential and comprehensive benefits.
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