Humana Inc
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Sacramento, California, United States, 95828
A healthcare organization is seeking a Digital Voice of Customer (VoC) Program Leader based in Sacramento, California. The ideal candidate will lead the VoC strategy, manage vendor relationships, and analyze customer data to enhance user experiences. Strong project leadership skills and extensive experience in data analysis are required. The position offers a competitive salary range of $117,600 - $161,700 annually, along with a variety of comprehensive benefits. Remote work available with occasional travel to the office.
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